Clean, well organised and exceptional levels of service from staff. I spent just a couple of days here for a business trip and I found it great. The room was immaculate and the bathroom was modern, spacious and clean. For business travellers to the Gurgaon area this hotel is a great choice.
If I have to give the positives first the property looks good and new. It's fairly huge and the rooms are beautiful. Not a very outstanding view from the windows right now since there are foundations for new buildings erupting on all sides and all you see is holes in grounds as of now. But it may change over time. What really displeased me is lack of staff courtesy. The staff were not very polite and tended to be snappy.. which is not what you expect in a 5 star property.
It was indeed a pleasure to stay at Hyatt Regency
Gurgaon for 10 days event organized by our company
for its Clients across the country.
I want to congratulate each & every member of
Hyatt Gurgaon fraternity for making this event
We chose Hyatt because of the
overwhelming experience,great hospitality &
convenience we had last time.
I am very much sure that all our Clients carried
the same Super Experience this time as well.
Personally, Its always a second home for me now ,
as I have been coordinating this event on behalf
of ITC since last 2 consecutive times.I want to
thank each & every member of Hyatt right from the
teams of Security check at the Hotel entry ,
Security guards at the Lobby entry, Front desk ,
Concierge, Coffee Shop & all the other departments
who had contributed for our event.
Special thanks to Ryan Gracias, Sanchit Kakkar ,
Siddharth, Shrishti for getting the event
finalized at the initial stages.
Kudos to Chef Liam , Chef Rajeev Kumar, (Mr.
Jawahar for his unconditional support ) , Ritu &
Prashita for their awesome assistance , entire
Kitchen team including the Support Staff for the
lovely food arrangements for our guests.
Special mention to the excellent effort from Mr
Vishal Sapra, Abhinav Malik & his team. Ankita ,Nawang ,
Kiran, Priyanka, Rahul, Yannick, Shubam, Divyansh
& other Internees.
Awesome support from Ashish & Ritu for the rooms
management & front desk service & assistance.
I just hope I didn't miss any Name.
Last but not the least the EVER CHEERFUL Captain
of the Ship Mr. ROGER WRIGHT. It was really
awesome to have his & Chef Liam's company during
the morning Breakfast at Kitchen area.
All the Very Best to each & every one once again.
Thanks again for the Lovely Stay at HYATT. Looking
forward for many more associations in the future.
We went there for our anniversary celebration and it was an awesome experience. The staff id extremely good, excellent service , they took care of finest details with respect to special occasion we had. Their regency club on top floor is an extremely nice place to spend private time with your loved one and your favourite drink along with wide range of snacks. Especial mention for Ankita who attended us and was extremely helpful. Overall an amazing experience.
On eve of our 9th Wedding anniversary, we had decided to make a trip to Golden Triangle. As part of the trip, we had stayed in Hyatt Regency Gurgaon on 9th, 10th, 14th & 15th Feb 2017. The stay was just awesome.
The hospitality that was extended to us was amazing. Especially, I want to thank Mahesh from Kitchen District who had given a surprise cake to our room the moment he came to know about our anniversary. The gesture he extended was just outstanding.
Apart from that, Prashita from Kitchen District, Alok & Virender from room service, Vishal & Priyanka from reception and Yashwant from Bell services had taken a great care about us.
In simple words, this is the hotel I strongly recommend all my friends to stay.