Taj City Centre - Gurugram Family
by SebMarie1983 on
We would like to express our thanks and appreciation for the service and care mum and myself received during our stay at the Taj City Centre Gurugram.
We came to Delhi for the oncology treatment of my mother at the Fortis Hospital. Our stay at the Taj City Centre - Gurugram was the ideal environment to deal with the challenges of the health treatment and we would like to thank the hotel management for the excellent quality of accommodation and service provided to us. More importantly, we would like to convey our deep sense of gratitude and appreciation to every staff member with whom we came in contact for their kindness and support including the front office, housekeeping, restaurant staff, room service, concierge service, maintenance etc. The kindness, thoughtfulness and caring displayed by all these wonderful people really exceeded our expectations.
Notwithstanding the quality of the accommodation, these people, who went above and beyond what their jobs entail, really provide the outstanding human experience which is unique to the Taj Hotel group culture.
For eg after a tiring flight we received a warm welcome the night we checked-in. The staff celebrated my birthday with a birthday cake and it was a pleasant surprise when I entered my room and saw it was so well decorated. This touched us a lot because it was the first time that we were celebrating my birthday far from home. The cooks made special meals and cakes for us, even Mauritian food at our request. We wont forget their support all through mums treatment and when I was not feeling well, everybody cared for her and the hotel even proposed to drop and pick her wherever she wished to go. Everyone would enquire about her health whenever they saw her in the lobby. She felt embraced with love and care and this gave her courage to pursue with the treatment. Nor can we forget the traditional dinner the cooks did for our departure together with the card all the team helped to do and signed by almost everyone. In short, we felt special and loved. During such difficult times, those little attentions mean the world...and we shall be forever grateful.
Special Thanks to:
Lalit; Jatin, Kailash, Pratyansh, Sandeep, Abhinaye, Jenny, Deepak, Altmash, Meenakshi, Vatsla, Girdhari, Praveen, Kusum , Honey, Vinay ,Ponam, Amrit, Kunal; Mallicka, Jagan, Harshit ; Sonal , Shifali, Ajay, Ranjeet, Anuraj, Tina , Ajeet, Rajesh, Sudhanshu, Arshdeep, Mohit and to the rest of the team!!
Best hotel in Gurugram
by _Harithalrawi on
If you are going to Gurugram you should stay at Taj Hotel.
The rooms are nice and clean and I liked the design of the decor is very nice
excellent service, excellent hundling , especially the cooking team they do great job