Booked this place for the New Year with family. On arrival, found the place to be extremely dirty with filth, empty water bottles lying every where, stinky rooms, no service standards. Had to wait for like 20 minutes for the waiter to come and visit the table forget taking the order and serving food. Decided to check out in 30 minutes of arrival and the funny part was they dont even have cabs or cars available for any transfer and the place is on the highway quite far from the main city. It was a nightmare there with kids crying for food and sleep and no alternate available on immediate basis. Hotel even refused refund which is very unprofessional. If travelling with family, do not book this hotel at all and dont go by there website and hotel images. They do not tell the true story.
We had a great stay at the Brahmapurtra Jungle Resort. They helped us arrange our little day trips to the wildlife reserve and Shrillong. The only reason I am giving this resort a 4 star instead of a 5 star is because it took so long to get our bill at the end of our stay we almost missed church. There were four men there trying to add up our bill and it took 30 minutes. Other then that everything ran very efficiently and it was a nice stay.
After two days in a city center hotel, I was itching to get away and find some quiet solitude. The jungle lodge is located in a lush forest on the quiet hills about 40 minutes outside the city. The staff was most courteous and food was excellent. The owner Mr. Tridib Sarma is an excellent host. He was very open to suggestions for making the lodge more attar tive to international visitors as well as ideas on conservation.
I would go back again and highly recommend this place.
It is true.. ..the" wah..fantastic" was came out from our mouth automatically after enjoying the 31st evening of 2016 at the resort.we all family members of three generation from my Mother to my child ,we all enjoyed very much at the resort on that evening with playing,boating,rock-climbing,pony riding,elephant riding. The best enjoyment was swimming.The swimming pool was very nice and my children are very happy after playing on pool. the buffet lunch was very testy .the fish curry was my mother's favorite one .she like it very much.All item of the list was excellent on that day .night function with 'ANTAKSORY" was great idea of the resort management on 31st night.the fife work was good.I actually love the Jungle environment with pollution free air.the resort is great with the hill side and the cottage balcony was very nice.Rooms are cleaned and all staffs are very friendly and hard worker.At last ,the about the "owner",he was very polite and GENTLE MAN,he look after everything by himself and full-fill our requirement every time. My family will try to visit the resort again.
I chose to stay at this resort because it is on the outskirts of Guwahati city, free from maddening crowd, noise and dust. It was a two day stay during 30th and 31st December 2016 with family. We stayed in the executive cottage No.203, which is quite cramped for 3 adults with an extra bed. But, the cottage is on the hill top overseeing the valley offering a scenic beauty in the early morning with the rising sun and floating clouds. The room was clean but with a faint annoying smell occasionally. Bath room also had the smell especially with the exhaust on, which is quite surprising. The management resolves this issue it will be good. 24h supply of hot water, good wifi access. The resort has some activities like trekking, mountain crossing (Zip line crossing), monkey crawling for crossing the river, elephant ride, pony ride, boating, swimming and many more things. Quite enjoyable. Mountain crossing was very nice. Management should make sure attendants are around the activity area. We had to approach the reception most of the time. Proper instruction was not given for monkey crawling, because of which my daughter developed body and neck pain. Bird watching in the morning was fun. The escort was very friendly. Staff is good, helped to get medicine during emergency.
Regarding food, room service is bit slow .........food is not that tasty, no salt no spice......... Veg sandwich was the best and tasty, should try atleast once..... Overall good and nice stay.