13th January 2018, went to restaurant Cafe B you for a family dinner. In Buffet, items were good and service was superb.
From A la carte menu,we ordered for "Chicken Tikka" and "Koldil chicken" as take away packet. when at home we opened these pack, all the chicken were rotten and smelling horrible!!!
Never expected this from a five star restaurant!
Dr PJ Mahanta
The hotel is located close to airport. The check in was very smooth. The hospitality was great and the rooms were very spacious. The buffets spread was great and mouth watering.
The pool is pretty good with two layers, but not so deep to swim. The gym is fantastic. And over all a wonderful stay.
Room was extremely neat, clean, quiet, and comfortable. Staff was helpful, professional, and courteous. The breakfast was awesome. My stay was most comfortable in this hotel. It is indeed a true value of money.
This hotel is amazing. Its very clean, the staff is very helpful, and food is very tasty. I was also able to make use of the spa and get an amazing massage right away. The decor was beautiful and calming and the masseuse was very good.
I travel a lot. Usually 5 stars hotels, sometimes 4 stars but I have pretty high standards.
This hotel has exceeded every expectation I had;
This was my first time in India and I was really not sure how it will work for me, I have a really high standard of cleaningness, very picky with my food and in general India wasn't my first choice for traveling but I traveled there for business.
So glad I did cause I really changed my mind about India and understood there are high class high quality places in it!
so now let's cut to the chase :
Room : very big, comfortable, a lot of space, great view! rooms looks great, up to date, and the design of the bathroom in the room - amazing! you can take a tub and look at the view. perfect.
Cleanliness : VERY CLEAN, cleaning staff very nice! cleans everyday. tons of towels.
Staff : In general everyone I encountered was professional, friendly, helpful and very nice. I've seen waiters during meals approaching guests asking if they can help them so you could see it's a standard they have, service approach they all work by and It was noticeable.
Front desk - same. very nice and helpful, the girl helped me with stuff I needed, book spa and other things during my stay, the guy actually told me I might get a better conversion rate outside the hotel so he already had me at that (I hate it when hotels try to convince you to get some service from them, p/s- I end up converting at the front desk cause I felt I could trust him). everytime I called they we're pleasant, respectful and nice.
Lounge Staff : wow, they were super nice! very professional. they won't let you do the smallest thing, love to help, have a really high service standard.
Food : I enjoyed the indian food I've tried, was nice to try for the first time :) I liked that they have fresh fruits all the time. Lounge breakfast was really good, at the lobby restaurant there's a decent amount of selection, variety to choose from.
SUM UP : Highly recommend, would definitely go back.