Copying my review from MakeMyTrip.com...
As the title says this hotel was a perfect blend of east (culture) meets West (amenities and comfort). Amazing staff. Really good food especially the breakfast buffet. Very clean and modern rooms. The evening programs were really cool. The location is really good (less than 0.5 km from Ganga arathi). As we were leaving very early in the morning for a Long drive back to Delhi, the staff even packed us some fruits and sandwiches. Highly recommend. Thank you for providing me and my mother with such an amazing stating experience.
Very good hotel, the superior room we had on the first floor was located 2 rooms down from reception and if we ever returned I would certainly request a room on the second floor. We had a very early departure for a flight on our last night and the reception staff were talking really loudly which prevented us from sleeping. We had to contact them twice to ask them to be quiet, because of this I have only rated the hotel with 4. Staff need to ensure that they remember they have guests that need to sleep and keep voices to a minimum.
Extremely happy and overwhelmed with the hospitality and services provided by the entire staff of Ganga Lahari. Starting With Ekta at the front desk who will always be greeting you with her ever smiling face.And Vipin in the restaurant, who everyday used to check for breakfast and lunch and dinner. And happily provided the breakfast in our room everyday and Sajinder served us happily.In the restaurant Vipin,Kailash & Amit served food daily ,as if we are there own family. There hospitality really touched the chore of our hearts, specially Vipin who even packed some delicious piranhas for us on our way back to Delhi.
And A special Thanks to the GM Pankaj Mehtani who just not checked with us personally if we needed a ride from the Airport to the hotel, but through out our 4 days stay, he was constantly in touch and gave personal attention to our needs.The hotel is immaculately clean and stand out amongst the various other options. We would highly recommend this property, who is looking for a clean,peaceful place just on the banks of Ganga ji.
Skip Rishikish and stay here! Lovely riverside hotel, simple but immaculately clean and right on the river. You can sit and have your chai and breakfast in the morning while watching the river and people roll by. Get up extra early for Dawn aarti on the ghat or even from the roof of the hotel, just close the door so the monkeys don't get in. lol!,
We booked 2 nights but extended it to three, lovely atmosphere. Live bhajans down the hall each evening were charming. Breakfast was the BEST we had on our entire trip, you hardly notice it's completely veg.
Only thing i could say needs improvement was the yoga classes offered in the mornings. I was hoping my husband's first yoga class would be a special one, especially given our sacred location, but the first morning we got up early and it was the teachers day off I guess, they had signage advertising the daily schedule, Yoga 7 am. The second day we arrived late the class as we weren't sure if the class was really going to happen. It was in a small room with cold hard floors and the mats were just woven rugs, not sticky to keep you safely in the poses, they slid around on the floor. The teacher was not a very good communicator and not particularly friendly. She ended the class after 15 minutes saying she had another class to go to.
Overall , i would say this was a wonderful place to stay. Be prepared to carry your baggage across the foot bridge and cars cannot approach the ghat side of the river from the highway. They do have bellman and carts though. Also no alcohol is allowed.
I am an NRI, I have stayed in many hotels before in India. There are a very few hotels that I write good reviews. Ganga Lahari is one of them.
We received a very friendly and personalised service on all our 3 days of the stay.
All staff seemed to be working as if it is their own business (this is very rare).
Whatever services we asked for e.g. take our laundry bag or bring us some ice cream as room service, these were done within a minute or so.
Even in the dining room, they provided excellent service. Our family was very impressed with all the services.
They have an escort to Ganga Aarti in the evening. Just be careful with the guy taking you for service. He expected us to pay for his Pandit service. We paid, however the reception staff (Ekta) got very concerned that the escort person asked for money as this was a free service to all guests at the hotel and we are not expected to pay anyone for this. Ekta (reception staff) immediately contacted the escorting person to clarify if he demanded the money. I ended up giving the money (tip) on my own accord. However I was impressed with the reception staff with their vigilance to make sure guests are receiving the best service as expected.
If I have to go to Haridwar again, I will choose Ganga Lahari for sure, 100%, I give them a five star review.
By the way we choose Maharaja room. these were huge and certainly got the feeling like we were some royal family living there.