Havelock Casa - Garden / Jungle View
Price for 1 Night
Rs. 16,213Rs. 14,713
Havelock Casa (Garden
Sat, 28 Jan – Sun, 29 Jan (1 Night) | 1 Room | 1 Guest
Havelock Casa (Garden
Havelock Casa (Garden
Lagoon Suite (Beach Side)
Lagoon Suite (Beach Side)
The location of the hotel is awesome, with a private beach, hammocks in coconut farms etc. Lagoons are elegant and well decorated. On the downside, restaurant is not upto the mark. Breakfast was not upto the mark, too pricy for the quality of food and efficiency of the service. But for the food, its a great place to unwind in Havelock island.
There was no telephone in the room and no arrangement for hot water and no room service either Checkout time of was also 8am which we found inconvenient.
It is a decent place to stay in Havelock there is nothing fancy. However for the price it is decent.
hotel is beautifully made but very poorly maintained. Every things towels, bed sheets are very old and have holes. Staff (most of which is fromnorth india) openly says guest stay for 1-2 days and they are always full in high season so owner says there is no point in improving things.
Beautiful place, well designed, large rooms, close to the sea, natural feel because of the wooden walls and furniture. Lacks service - no room service and no daily room upkeep. Just a morning cup of "bed tea" and a bottle of water supplied some time during the day - in a no plastic zone!! I felt they should be more conscious in promoting ecology and protecting the environment - especially when they say that there is no water heater because they have to conserve power! So cold showers - not a very big problem when you have spent the day dipping in the crystal clear water of the ocean just 20-25 steps away from the last cottage (at high tide), but they would probably do well to have a wash / changing room closer to the beach so guests don't carry too much sand into the rooms. Also having to leave the resort to get a snack or a meal is a big downer! And playing in the sea water makes one mighty hungry and thirsty too. At least some local selling coconut water at the beach and a few snacks (jal muri or cut locally grown fresh fruits) should be encouraged to take care of needs of the guests on the beach. Each hotel (including this one) should also ensure that there are easily located dustbins with lids which are anchored firmly (so that wind or dogs do not drop them) which should be cleaned often enough - to encourage tourists and locals alike to be more eco conscious and concerned about maintaining the pristine environment. Hotel staff is very helpful - specially when there is an option of making a few extra rupees - so they booked our outbound ferry tickets at Rs 200 (service charge) - which would have been much less had we taken the help of a friendly auto driver (most of them are - friendly and helpful too). They give you their mobile number at the earliest chance so you can call them back next time you need a ride. Somehow Havelock does not have a single place where the timetable of the various ferries that dock there are displayed! For a Mumbaiite- this is very disconcerting! The locals seems to know vessel names, destinations and timings by heart - but are reluctant to help you plan your itinerary! You have to ask several probing questions to come to a point where you can decide which ferry you can catch and at what time it leaves! The booking office for ferry tickets too has very limited opening times - so if you decide to take a ferry at the last moment, you may encounter some queues. Alcohol (including Beer, wine and breezers) are sold ONLY from a single shop near the jetty, run by a government organization ANIIDCO, and a few bars (one of them is attached to this resort's restaurant too) are quite expensive and noisy. Since the bar/s were not sea facing - it was quite a waste of a perfectly good seaside - if you have to drink where you cannot even hear the sea! This is turning into a Havelock island review - but since the objective was to review the rooms at Symphony Palms Beach resort, I will end here - with an overall rating of 2 out of 5 for the entire experience.
(based on 538 reviews)
Stayed in the hotel for two nights in Feb 2017. I found that the Hotel was old and the reception staff was not at all sophisticated in talking. Most of the rooms were across the road i.e. on the other side of the sea beach. Toilet accessories were provided only on asking. Phone in the room was not working and the bulbs of the room were fused. I had to get these replaced though it was done quickly. Had Breakfast and Dinner at the hotel. Food was good and sevice was prompt.
The area and the rooms are very good. But the service is really harsh. We visited during May 2016 and experienced a really poor service. For example we ordered the food and then once it came we asked for another set of plate and spoons but it took them nearly 4 hours and 5 phone calls from our side to actually arrange and send that small thing. The room cleaning is good but inside the room you may face loss of electricity, loss of water etc. So better lower your expectations.
I will seriously advise not to book this property, its more of a youth hostel or chawl. Rooms are no good, had dampness and none of the basic stuff (AC, Geyser) was working. Front-end staff was very blunt. Water was dripping from roof near buffet area. There are many better options to consider.
Positive: 1. Location. The resort is located right across the beach and nearby market which is basically the "centre" of the island. 2. Food in the restaurant (ordered, not breakfast) was tasty and looked good. A bit expensive though. Negative: 1. Price/quality ratio in general is a disaster. We paid 110 per night and what we paid for is just riddiculous compared to what we could get anywere in Europe for this amount of money. 2. Breakfast is a buffet style, but not so much choice. Poor variety. They serve only typical Indian food and being the only foreinger there is a survivor battle. No cheese, ham, boiled eggs... Only different kinds of dough with several sauces. Eventually pancakes and scrumbled eggs, but after seeing an Indian guest choosing and touching each piece by hand, I gave up on that. As an European, I disinfected all cuttlery (no knives, though) and plates before taking food, well, just in case. 3. Rooms look nice, but thats all. We had rodents in the roof, squeaking all night long while making a nest or whatever. There is a whole wild life in the bathroom, from geckos, spiders, lizards to night butterflies. Have not seen any cockroach. There is no A/C, no money safe, no room cleaning service. 4. Warm water in the shower does not exist. You have to pre-order a bucket of it 1/2h before you might need it. 5. WiFi did not work at all during our stay. 6. Bar looks OK, perhaps the best on the island. Beware that all drinks are served warm, since they do not use the fridges (maybe only water is chilled). No bottle/can drinks, no beer, only juices from big package and among alcoholic drinks, they only had whiskeys. It works until 22.30. 7. Private beach - if they had stayed under the British empire, it would have been a nice idea. It is just amazing how Indians are capable of devastating everything. Such a nice, sceneric beach (while high tide)... When the tide is low, one could see (and smell) a sewer pipe directed to this beautiful sea. What a pitty of devastating a nature! Because of it, we moved to another beach 200m further for "swimming" - it is too shallow for it, but anyhow nice to be inside the clean water. 8. Stuff barely speak English, their level is very basic. Information flow is from one guy to another (and thereby slow), instead of using internet/mobile phones like the rest of the world. We waited for over 24h to get the information about the price of service they claim they have in their regular offer. 9. Offered activities - avoid by all means. It is a rip-off for terrible service. They themselves are not prepared for this, have lack of info and ask for money. We had a feeling we are the first guests actually interested in any of it, because they could not provide any info immediately, but rather asking around how to organise it. We took "jungle" trekking for 2 (1000R each) and had to pay 500R additionally for the transportation (who was sbds friend). Trekking lasted for about 1/2h, through the so called jungle - it is a normal path among the palms towards the beach. Not an advanture at all. We even had a guy - a local young boy who, of course, did not explain anything, we were just walking behind him. Tip: if planning to do trekking, ask the locals how to find a path through the "jungle" that leads to Elephant beach, find a transport on your own and walk on your own, straight forward towards the beach. It is 1,5 km only. It will save you lots of money and nerves.
The lagoon view rooms are great though the bathrooms are pretty bad. It's needs an upgrade. If you are concerned only about the location then do try this hotel. Food is great, while someone stole my gold chain and a pendant. Reached the management but no help. It was surely the beach cleaning workers.
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