I was travelling to hyderabad for work and booked this hotel on booking.com
The hotel and rooms are nice enough though overall a very dark place, not much lighting. Check in and everything was fine. After a long day at work, i went back to my hotel around 9 pm. On reaching my room, i saw that my room door was open. I got very worried and went down to the reception and called them to come check it with me. Nothing seemed out of place and i didn't notice anything missing but i had a huge concern when they seemed to think nothing of it. When i asked how this was possible, they receptionist had the audacity to laugh and say it was nothing, housekeeping mustn't have shut it.
That is when i got angry. My room was left open whole day where anyone could've just walked in, taken anything. Not only that, in this day of creeps, what if someone planted something, a camera maybe? How do i know? I refused to sleep in that room and asked him for an alternative and he just continued to snigger. I was furious and a little scared by then. When asked for the manager, he said he's gone home. Get him on the phone, answer was no. I called a friend in the city to come help me because i was alone and it was 10 pm by then.
A long argument ensued, with the manager not bothered to come back and handle this situation. They refused to check their cameras to see what had happened. It was overall a horrifying experience. I packed my bag and told them to check me out as i refused to stay there another night.
And the icing to the cake was, they actually billed me for that night as it was a late check out. Wow!
This happened on December 15th and i've taken so long to write this cause i'm still horrified. Being a busy season, my friend had to drive me all around town to find another hotel that night. Finally checked into Lemon Tree at 12 am.
To women travellers out there, stay away from here. After calling the cops also they had no regret and not one person even apologised. I couldn't file a case as not being a resident of hyderabad would make things complicated. But they said they had warned them. How much that helped, god knows!
Morning news-paper and the breakfast tickets get delivered pretty early. The breakfast spread has many choices. Masala Dosa was not on the menu but the staff accommodated it as a special request. Booked a car through the front office for day worth sight-seeing. Office staff is very helpful - especially Dikshit and Hariprasad.
Rooms are very comfortable - showers are really great, enough hot water with good force. Not the trickle down stream I have seen elsewhere.
Will stay here again.
The rooms are clean and proper with all facilities required for a comfortable stay. The beds are comfortable, bathroom clean.
Restaurant is also good. The buffet breakfast was particularly good. The manager and staff co-operative.
Easily accessible by uber etc. and most prime activity hubs are 20 mins odd at max.
If you geta good deal, definitely should be a good stay else slightly expensive.
stayed at the property was very happy with the service and overall quality of the htel.
deepak who is the operational managaer was very helpful and nice to approach to.
would rate this property to be a real nice place to stay in.
Stayed over at Ebony Boutique, a boutique 4 star hotel in Hyderabad, right in Jubilee Hills, in Hyderabad. I had work closely by in Prasad labs, and found the hotel to be walking distance from my workplace.
The hotel has a 24 hours reception, which got tested by my late arrival around 2 AM in the night. The receptionist was quick, and though there was an initial problem in finding out my booking, he was kind enough to check the booking from my email, and not keep me waiting.
The rooms are large sized and comfortable, unlike most 4 stars in India, and the bed was ultra king sized, and the bathroom was fine. The breakfast is on the ground floor, and though not very sumptuous, it is sufficient.
All said, a decent boutique hotel in the centre of town, a stone's throw away from Prasad eye institute and Prasad labs, or the Telegu Desam party regional centre, in addition to various other interesting locations.