Stayed in this hotel third time in the past twelve months. The experience was not bad on the first occasion, but it got worse the second time. Booked another hotel for my third stay but decided to go for Royalton...thinking...'better the devil you know....'Booked two rooms.... a junior suite and a privilege room for 7 and 5 nights. In the first room, the curtains were dirty, hanging loosely from their hooks, the net curtain was torn, there was mould in the shower room though spacious in size. Called the hotel management and was upgraded to the executive suite. This was no better than the previous one, the power supply went off at around midnight, rang the reception who said the generator will be on in no time, but it did not, so called again as there was light in other rooms. An electrician came in five minutes and said there was a problem in that particular room and promised to move us to another room (third time). This was an executive suite which was spacious but looked very very aged. Electric socket fittings were coming off the wall, mould in the shower box, sink and shower drain was getting blocked again and again. When the plumber did some plunger, it was smelling. There are no extractor fans in any of their washrooms. The A/C cover panel in the room was loose and hanging on one screw and was making noise. I had no choice but to put up with it. The best the management did..was to offer "apologies". One day before our checkout date I was contacted by manager Sunil, who said he had block bookings for the upper two floors and we had to move again to a lower floor room. It was very very inconvenient to grab all my belongings and move again. No compensation or discount....the only thing they offer is "apology". On the fifth night, I was told that there were some stains on the bed sheet and I will be charged Rs1100. I had to negotiate with them then the charge was reduced to Rs 500. When I was checking out I was told that they won't be charging me anything. It was a nightmarish experience and I would sincerely advise anyone considering to book in here, so please check your room thoroughly before you pay them. Once they get hold of your money you have no choice. SOMETHING POSITIVE The ground staff are very polite and are eager to offer any help you need. The Bistro restaurant is clean and the catering staff is very hospitable, polite and very friendly. I must mention Uma and Mini who were wonderful. I cannot finish without mentioning Jahangir who has always been very helpful. The people at the reception need to go back on training courses to update themselves on the etiquette in the hospitality industry. Look at the pictures uploaded here during my stay earlier this month. Bye, Royalton you have lost a customer.

Good Stay and hospitality. Warm welcome and great services with worth rates. restaurant staff are professional and very good. Good connectivity and accessibility to the city. Had a good stay. love to stay again.

Warm Welcome. had a good stay. Good connectivity and accessibility to the city. good local markets around for shopping. Breakfast spread was good, Good spread. I am staying at this Hotel for past 5 Yrs almost. Value for Money. would recommend to try.

I am writing this review from the hotel itself. This hotel does not at all cater to business class. Have made a grave mistake in selecting this hotel. There is some marriage party going on the top floor. The loud music is deafening and it is still on till 12.30 in the night. No standard hotel will allow such non sense. The management is completely aloof. They will allow anything if you throw some money at them. From no angle this hotel deserves to be called a business hotel. The standard is that of some cheap guest house where you can do anything by throwing some money. All Business travellers Pls stay away from this hotel

Good stay.and the receiving and the behaviour of people in front desk are really awesome and the girls in front desk namely hemalatha and pooja are really good at handling guests and they have good knowledge of assisting guests over all good location and was very comfortable.restaurant staff are professional and the girl in desk mounika very good assisting and good speaking.love to stay again