The hotel policy of not allowing visitors into the rooms is not good. I have to pay 500/- extra to allow my daughter to spend with us for few hours. When we open the curtain of the window, its totally closed and a duct with pipes and acAC fans. No lighting or view from the room 604 allotted to me. The price is also high as we can get even better properties for the same price. Breakfast is to be improved
Absolutely appalled by this place. My wife and I booked this hotel to attend my cousin's wedding and to our amazement, the front desk wouldn't check us in without seeing proof of us being married!!
1 - this is 2018!!! What regressive era does the management here belong to!!?
2 - who in their right mind walks about with a marriage certificate or their passports within India
3 - where does it mention this on the terms of booking
4 - the hotel doesn't have this policy ANYWHERE at the front desk! I insisted to be shown a copy of the policy but kept getting stupid responses such as "but it was here", "but it's our policy", "but you should complain to TripAdvisor".
Absolutely unbelievable and shocking! Luckily for us, I looked 'old' so the guy checked us in, but not before I had to shout at him first! God help you if you're a young couple.
Save yourself the trouble and give this place a pass. Unless you're happy to carry around acceptable proof of marriage. What's next...blood group, social security, what you ate for breakfast, your ATM pin?
Only one suggestion north indian breakfast variety should be there as south indian breakfast!! And overall food was tasty...and restaurant staff are very polite and doing a great job....Smile on their face always!!
The rooms a quite spacoius and neat. In buffet breakfast they can add some more items. The front office statt totally un professional .Since i had booked pay at hotel through make my trip he made me wait for Half hour to settle my bill. Since there was confusion between make my trip and hotel They wasted my time and i had to run to attend my meetings
I Do travel to Hyderabad every month and I booked this hotel through treebo app for 2 nights though the rooms were economic at other apps.
The Hotel will only allow you a Early check in after 10 am and if you need to check in even early before that they would ask you Rs 1000.00 early check in charges which is exorbidant.
Even if you are regular at this Hotel it doesn't make a difference to provide you early check in as the checkout would also be early, so I guess I would be looking for another better hotel like Ohris Baseera which is very close and it serves the purpose.
This Hotel was earlier United 21 and the rooms are same, but the quality and spread of breakfast has degraded as compared to U21
Hotel staff otherwise is courteous both at restaurant and reception, it is just the Hotel Policy which needs to be reviewed for Regular Guests who come on official Visit and need to start work early.