I stayed in this hotel for 4 nights and found it to be comfortable place to stay. Location wise it is easy to find because it is right opposite to old Passport office and very near to Clock Tower, famous landmark in Secunderabad.
Rooms are pretty large for standard suite. The only problem if it may be called so was the rather noisy air conditioner.
Hotel offers good South Indian options in breakfast though not too many varieties but it is still good.
The staff was cordial and smiling, the one thing which I always rate highly.
Overall a good stay and I will recommend it to others as well.
5,star hospitality at the price of a two star hotel, superb location customer friendly staff, delicious food served with great hospitality freshness and cleanliness. I would like to stay here again and againa
Even though the hotel is located at a very convenient location, there are a few points the management would need to address on first priority.
The staff is okay but the actual problem lies in the kitchen. The breakfast is complimentary but the kind of stuff they serve would only cater to the South Indians. Another problem is they overcharge you for mineral water. One litre of mineral water normally costs Rs 20/- but they charge you double- Rs 40/- for it. Their kitchen opens at 7am. I had to leave the hotel at 7am and they didn't even have provision to serve tea. This is really terrible. I'm a frequent traveller and have stayed at several hotels, both domestic and international. The other hotels made provisions not just to make tea but also to arrange breakfast somehow. And, guess what? They did a commendable job. Not because I'm crazy about breakfast but it shows the commitment the hotel has towards its customers. These are a few points they need to work on in order to ensure their guests a pleasant stay.
Bed linen were not cleaned. I spotted few lady hairs on the pillow when checked in. AC remote was not working. Maintenance staff took at least 45 minutes to rectify it. Breakfast was below average. Cut fruits were smelling. Good property wasted by poor management.
Great hotel at a very convenient location. Rooms are large and comfortable, and the staff is extremely polite and helpful. Got the room as soon as I arrived even though it was a bit early. Food is good. Rent was also very nominal. Would visit again on my next trip as well.