After travelling 18 hours. we checked into 4 rooms at this hotel asking if the rooms were clean and they had hot water. 2 of the 4 rooms had no water hot or cold. other 2 rooms water was on and off. the guys on reception (evening and Morning receptionist) initially said they would sort.... by 5 am they just ignored us whilst we asked for some assistance. no apology or alternatives...they just sat and completely blanked us. THE WORST HOTEL i ve ever stayed at.