This was the first time i had traveled with my girl friend and wanted to make it special without being too heavy on my wallet. Got to Jaipur at 5 am in the morning in a bus and a auto tout took us to this hotel. Bargained and got a good deal is what i thought..i later found out that it was selling cheaper on various sites online. But it was a nice and clean property. The restaurant was stingy and hardly open. Food was pathetic but rooms were good. It was an average value for money hotel.
I made a prior booking for holiday on 31st Dec'2012, and went with my GF and couple of friends. I flew from Australia with high hopes of a neat and clean hotel accommodation. Being with friends, also added to the pressure. On reaching the hotel, I found that the rooms allocated were not what I expected, and the bathroom walls were also very dirty. There was no arrangement of hot water in Cold Winter. Coming for vacation, least one can expect is a neat and clean room and bathroom. When I complained to the Manager, he was very rude,and told me he had only these 2 rooms available for me, and if I didn't take these rooms, there will be no refund and there will be others who will take it. I was shattered. This was not a good start to my holiday. I had to stay and it was prepaid booking and I couldn't be bothered looking for another hotel at mid night. Will never go there again.
The Manager however, was very rude and didn't care for how I felt or where I was going. Don't go by the looks on the website, rather avoid at least this hotel.
1.0> Posh location just crossing the massive Mansingh Palace Hotel.
2.0> A rate which is pretty reasonable at Jaipur getting a hotel around Rs 2000/- to Rs 2600/- for a single accommodation in a double room at this highly expensive state-capital that too at prime center of the city is a steal.
3.0> Food is reasonably good.
4.0> Mandakini chain hotels are pet-friendly (be it in Jaipur, Gurgaon, Kanpur, Lucknow). But.(read cons)
5.0> Reservation over phone / e-mail is very smooth. The person managing this is quite efficient and co-operative.
1.0> Extremely congested, limited car-parking space. This will give you a harrowing time. Especially if you have the misfortune to visit in marriage season; invariably one evening at least the hotel-space will be booked by a marriage party. Wherell be your car? even God cant say. And the hotel opens up in a busy street. So when you back your car from the parking, unless you are assisted by the parking attendants, you are going to get some jerks and jumps in heart and lots of sweat.
2.0> Room AC did create a problem. We had to call the electrician / attendant in the dead of night. However they rectified it partially.
3.0> Now hotel officials may be accommodating towards pet, staff are not. Kindly note that this hotel has no lawn, no sprawling campus. If you take your pet, for its strolling and other purposes, the only space available is hotel-terrace. So you have to request the hotel staff to keep the terrace door unlocked and bribe a staff to get the terrace cleaned or clean yourself. You cant take the pet downstairs as it opens up in a busy thoroughfare. So even if the hotel behaves pet-friendly, facilities available are not so.
4.0> During my stay the card machine did create a problem. So I had to be accompanied by a hotel staff, cross the super-busy MI road in sweltering heat, go to an ATM, take out cash, came back, paid and checked out. Kindly ask the latest status of the card-swapping machine in the hotel before you decide to book of course not a matter if you carry enough cash. But in a city like Jaipurcard machine not working(!!!???)
This is a very good hotel in Jaipur. Very clean and neat. The hotel staff's are very nice and good. Here i found professional staff are all very nice ..Being with family,also added to the pressure.On reaching the hotel,
I made a prior booking for holiday on 26th Jan'2012,and went with my family.I drove from my residence in gurgaon with high hopes of a neat and clean hotel accomodation.Being with family,also added to the pressure.On reaching the hotel, I found that the rooms allocated were not what I expected,and the bathroom walls were also very dirty..Coming for vacation,least one can expect is a neat and clean room and bathroom.When I complained to the Manager,he was very rude,and told me he had only these 2 rooms available for me,and if didn't take these rooms,there will be others who will take it.I was aghast.This was not a good start to my holiday.I left the hotel there and then,drove to another hotel..Will never go there again...Felt sorry for the hospitable staff though..The Manager however, was very rude and didn't care a hoot for how I felt or where I was going.Don't go by the looks on the website..Pls see for yourself on your visit,and only then confirm...