The property and the rooms are excellent. However,at the reception the lady was unpleasant in terms of courtesy. Rooms were excellent. However, the very basic tea,coffee machine was missing. I drove my car to the hotel. I was told that there is an underground parking. However, the car was parked outside in the rain. I realized the same when I was leaving the hotel. The passenger seat was completely wet. I got an assurance from the staff stating they will investigate.