Super Deluxe Room
- Room Only
Price for 1 Night
4 Rooms Left!
Super Deluxe Room Only
Fri, 03 Mar – Sat, 04 Mar (1 Night) | 1 Room | 1 Guest
Super Deluxe Room Only
(based on 177 reviews)
Gafur and gazi were great hosts during my stay. Very helpful and friendly. Amazing mango juice! Like other hotels in the area the hotel is part of the 800 year old fort which is unique about Jaisalmer.
We had a nice stay here. The rooms were not spotless but they were acceptable in terms of cleanliness. We didn't have any hot water. The location is great with a nice rooftop cafe and good food cooked for us by Gafur and the boys who were all very friendly. They sleep in the downstairs lobby as is often the case in budget guesthouses.
This was my first visit to Jaisalmer & looking at the experience we had, I am sure we will be back to the city again in the next vacations. Special thanks to Mr. Babu who ensured that we must enjoy the royal experience of Jaisalmer in style. The moment we entered in were amazed by the kind of architecture and design of the Hotel. Was giving the complete feeling of the real Rajasthan. You step in the Room and it will take many minutes to explore the beauty of the room giving a real touch of the Rajasthani Culture. Now let me tell you about the most amazing place they have in the hotel is the Roof Top restaurant with great sitting set up from where you can see the beautiful Golden city. To mention, it is right next to the Jain Temple. Cant ask for anything better than this. In love with the place.
My reviews on Trip Advisor to date have all been positive but I can unequivocally say that this one is going to be as negative as they come! We arrived for one night at the Desert Haveli Guest House in the first week of January. Like others, I had read the reviews and most of them were excellent. When we walked in we expected to check in but the manager said "no need to check in now, you just relax". It seemed strange but we agreed and asked to go to our room as we needed to wash etc after a long trip. First impressions of the room were favourable as it was very whimsical and colourful with lots of fabric hanging from the ceiling etc. However, all that glitters is not gold. The room was really dusty (days worth of dust), there were no towels put out, no toilet paper, none of the promised toiletries. The bathroom was antiquated, no bathroom mirror, no plug. A pipe behind the toilet cistern came loose and my husband had to fix it. In short it wasn't "super deluxe" by any stretch of the imagination. We wanted to go for lunch at the roof top restaurant but as we had not been given a key we weren't happy to leave our luggage in the unlocked room. There wasn't even a wall safe to put our valuables in. So back down to the reception again (already once down for towels and toilet roll) and after a bit of a wait we were given a key (had the incorrect room number on but by then we were passed caring). We had a reasonably nice pizza in the roof top cafe and afterwards headed straight out to explore as we only had one day in Jaisalmer. We came back quite late after the afternoon and evening out. When we entered we were rather surprised to see four or five bodies sprawled on the day beds in the lobby - the staff obviously use these visitor facilities as their bedroom at night which surprised us. Once in our room our adult daughter discovered that there were no pillows on her bed- just scatter cushions. Even our vast bed only had two pillows - heavily embroidered which made us wonder if they had been washed. Then my daughter (a resident of India) asked me how much I had paid for the room. I had in my mind that it was around 30 (roughly 4200 Indian rupees) but when I checked on my booking form we were being charged 7500 rupees (around 90) and an additional 1000 rupees for the single bed (total of 101!). This was not including breakfast, and with no tea/coffee making facilities, no fridge, none of the luxuries you would expect if you pay that price in India. We looked up the prices on the Internet (which I have just checked again) that same room is advertised variously from 27 (2270 Indian rupees) to 53 (4490 Indian Rupees). We went to talk to the manager who basically said (which was true) that we should have noticed the price before and after some discussion rang the owner who was extremely rude to my daughter (who spoke to him in Hindi so there was no mistaking his attitude) and wasn't willing to reduce the price. We went back to our room somewhat exhausted and quite upset by our experience. We just decided to put up with it as it was only for one night - until we pulled back the bedclothes that is. We were horrified to see rumpled, used sheets and worse, a black and curly body hair on the bottom sheet. That was it! We walked out at 11.15 pm and found the delightful Fort Villa Hotel just along the lane where everything was sparking clean, crisp white sheets, modern bathroom and a delicious breakfast included! Avoid Desert Haveli Guest House at all costs if you value cleanliness, good hygiene and strange price hikes! If you're just looking for a doss house then this is your place!
We had a great stay at this Guest House - extremely helpful and friendly staff and even a room upgrade! The location inside the fort is excellent and there are wonderful views from the rooftop restaurant. The restaurant has great food and one of the best chais we've had in India so far! Give it a go!
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