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Room 1:
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  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Jaisalmer

Sun, 29 Jan – Mon, 30 Jan (1 Night)  |  1 Room  |  1 Guest

Nachana Haveli - A Heritage Hotel

Gandhi Chowk,Jaisalmer Fort,Jaisalmer, Jaisalmer , 345001  |  Show on map

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Amenities

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Sun, 29 Jan - Mon, 30 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

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  • Overall Rating

    • 5.0 Excellent  

      (based on 1 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 5.0
    • Service Quality 5.0
    • Dining Quality 5.0
    • Cleanliness 5.0

Vivek from Jaisalmer, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

Dear Vandana, I did all our hotel bookings for our Rajasthan trip through Travel Guru in Jodhpur and Jaisalmer. In Jodhpur we stayed at Krishna Prakash Haveli and Haveli Inn Pal. Our experience at both the hotels were ok. In Jodhpur we checked in at Krishna Prakash Haveli on 28th December late night and we stayed at Haveli Inn Pal on 31st December night. I had done our booking at Nachana Haveli, Jaisalmer through Travel Guru for 30th December check-in and 31st December check-out. Once we reached Nachana Haveli we encountered one of our worst nightmare. I was told that our booking for that day does not exist. I had to then call up Travel Guru. I spoke to Sarika from Travel Guru who promised to call us back within ten minutes after speaking to Nachana Haveli and also confirming our payment details. She never called us back. I was left stranded with my family-comprising of my wife and my three year old kid. Mind you that particular week the hotels were running full and nobody from Travel Guru had the audacity to call me up and help me out. Instead I was left to fend for myself. This particular incident has left a bad impression about Travel Guru in my mind. I had made my payment to Travel Guru, my booking reference : TGUA0000219093 booked by Ateek. I would like you to owe me an explanation for this goof-up. Regards, Vivek Dsouza

  • Overall Rating

    • 4.0
    • Nachana Haveli - A Heritage Hotel

      (based on 220 reviews)

  • TRAVELLER RATING

    • Terrible 9
    • Poor 11
    • Average 27
    • Very Good 88
    • Excellent 73
  • RATING SUMMARY

    • Location
      4.5
    • Sleep Quality
      4.0
    • Rooms
      4.0
    • Service
      4.0
    • Value
      4.0
    • Cleanliness
      4.0

An unforgettable stay An unforgettable stay

by suprakash on January 10, 2017

Living in royal style and also at a good value for money. Well appointed rooms, nice food, beautifully decorated corridors and courtyards even a Jhula (kind of hammock, in typical Indian style) in the room. I have nothing but praises for this property. Only negative was the road noise filtering in quite loud inside the room, may not be applicable to all the rooms though. Don't get disheartened by the leading roads to the property; once inside, the world changes for a pretty surprise.

No hot water and no staff in sight to assist No hot water and no staff in sight to assist

by globetrotter108 on January 10, 2017

Like many people, I read the reviews and thought this would be a great hotel to stay at -- full of charm and history. Unfortunately, upon arising in the morning, there was no hot water. Any water that was available had very poor pressure. I could deal with that if there was someone around to fix it. However, walking around the Haveli, I could find NO STAFF to assist. In fact, only until after 8 am did I find someone and that person was less than helpful (though sympathetic). Btw- the phone in my room also did not work. Apparently, they use some solar system to attempt to heat the water. Maybe hot water is available in the summer and not the winter ? Breakfast was basic but tasty. The place is noisy but to be expected considering it's in the main shopping area / market. They charge 1500 rs for extra person though the website says 1000 but that's outdated. Hotel is charming and it's cool to stay in a old Haveli full of history. However, it doesn't justify the shortcomings that any basic hotel would have. There are other hotels that are nicer for the same price -- I had to shift to the other one. I'm giving it 2 stars (as opposed to 1 star) mainly as the booking agent/ hotel was able to cancel my second night after this fiasco.

Excellent place to stay in Jaisalmer Excellent place to stay in Jaisalmer

by Sidd94 on January 9, 2017

Wow!! one can't imagine this place about its cleanliness, greatness and equally pleasantness of this hotel in Jaisalmer until he/she enters the Haveli. A beautiful place to stay in Jaisalmer, very nice food as well, bit expensive food, but of high quality. Rooms and bathrooms are well decorated and very nice stay after all.

Mostly Sweet and some bitter experience Mostly Sweet and some bitter experience

by Sarbashis S on January 8, 2017

Very decent hotel (rather an Haveli, part of which is converted to Hotel) and just beside the Jaisalmer fort. First the good experiences. We (my wife along with my son) checked in on 25th Dec and were warmly welcomed by the owners of this Haveli. The food was good and special thanks to the cook for making it less spicy for my son. Now the bad part, I would have given a 4 star rating had it not for the impolite and rude behavior of the Hotel Manger Mr. Ashu Singh. We met him later in the same evening we checked in and I dont know what prompted him to remind us that our check out time is 11 am. The next morning we paid all our dues for the checkout in the front office. This manager was not present during the checkout process and when we were about to leave he asked me whether we have paid the dues. When I said we did, he asked one of his subordinates in front of me. This came as a shock to me and it was so humiliating. Later, one of the owner profusely apologized but not the manager. I would request the owners to ask their manager to treat their customers with respect otherwise they will think twice to stay in your hotel even with other good amenities.

An awesome Haweli experience An awesome Haweli experience

by Imran K on December 31, 2016

This was my 1st trip to Jaisalmer and 1st ever stay at a Haweli and it was impressive. The real Haweli ! And the owners have tried to keep most of the things in it's original form like the bed, doors, sofas etc. The best part of the entire stay was the welcoming nature of the staff, truly Rajasthani courtesy. Rooms are spacious, clean and the roof top dining was also good .

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Demo Trip I don't think it matters, everybody seemed to be satisfied with their accommodation.

by Wineandfoodwriter on November 20, 2016

Demo Trip ask for the kings room

by NileshDujari on October 15, 2016

Demo Trip Get the rooms in the ground floor as they are most used and hence relatively clean.

by AbhishekChakraborty on December 21, 2015

Demo Trip no room is worth a stay .

by Divvyabhasin on December 5, 2015

Demo Trip All are good, a depends on the needs.

by Martyszka on September 13, 2015

HOTEL AMENITIES

  • Dining

  • Restaurant
  • Services

  • Wake up service/Alarm clock
  • Room service
  • 24-Hour Front Desk
  • Parking
  • Laundry facilities
  • WIFI
  • Travel counter
  • Outdoors

  • Outdoor Pool (all year)
  • Swimming pool
  • Transportation Service
  • Media & Entertainment

  • Internet Access
  • General

  • Newspaper

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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