Stayed for 2 nights. First impression was disappointing as this place is the only hotel I have ever seen where we were not escorted to our room (even though I had a heavy trolley). But after entering the room, we were amazed. The Hazel Suite (which I got at a great deal at Makemytrip.com) was well maintained and well furnished. The bathroom was amazing, including the herbal soap-shampoo etc. Everything inside the room was awesome, including the view from the 7th floor window. Few negatives: The staff was a bit indifferent. When I asked if they could arrange for a drop to station for our onward journey, they said they didn't have any such arrangement (I said I would pay, if needed). There was a weird humming sound in the room every few minutes, which really disturbed our sleep - maybe it was due to the lift motor or something, but it was very irritating. Food was quite good: varietywise, it could have been better, but overall it was great - especially the breakfast buffet.