Deluxe Room Only
- Room Only
Price for 1 Night
2 Rooms Left!
Sat, 01 Apr – Sun, 02 Apr (1 Night) | 1 Room | 1 Guest
(based on 118 reviews)
A Hotel is good when it is what you want it to be and bad otherwise. So if I was objective, and went by conventional checklists, I would give the Hotel Bekal Palace (HBP) a worse rating than I am doing. It took me 90 minutes to reach this Hotel by car having landed at Mangalore Airport. The pre-paid axi counter at the Airport took credit cards - it cost me Rs.2600 for the AC taxi, and would have cost Rs.2000 for the non-AC version. But a small train station (Palakunnu) is almost next door to the Hotel. Yet, I like to be left alone to write, and the HBP staff left me alone. That makes me happy. There was a coffeemaker, and it worked, which was again a good reason for happiness. There was a fridge too and that was good because I couldn't eat all the huge portions of food room service served me. The fridge working was good, good generous portions - all good. There was no problem with bookings when I checked in and that made me happy. Except, despite my email that I would arrive late for the check in by so-and-so hours (I had emailed them that I would reach seven hours after the checkin time i.e. by a specified time in the evening), they still made me wait 20 minutes for the room "to be prepared". That made me unhappy - that room should have been cleaned beforehand. The coffeemaker and the fridge shared the same outlet, so you had to unplug the fridge to make coffee - not very good. The cups were good quality but both of the cups near the coffeemaker were unwashed and had smears of tea and coffee visible.The phone was only in the bedroom, so that was both good and bad - there should have been a extension near the work table. I found myself running back and forth. The front of the Hotel - the one you see from the highway - is actually the back and there is only a side entrance if you choose to enter from the Highway side. The actual main entry is very non-intuitive - I found it while going out of the Hotel the next day. The restaurant is on a mezzanine floor. So the lift does not stop there - which is not good. I puzzled over the missing restaurant till I remembered it was on the mezzanine floor. There seem to be only about 3-4 staff which is surprising. I found no wastepaper basket and the receptionist brought it up when I asked for one to be brought - which was kind of him, but receptionists usually don't do housekeeping. The study table had only one power outlet - I had to ask for a multi-adaptor to be put in by Housekeeping - one needs at least three points nowadays (charger, laptop and tablelamp) Technically, what I stayed in was a suite, one sitting room which had a sofa, a study table and satellite TV. A door led to the bedroom. And then there was a bathroom. Three doors was too much for a single traveller - I suggest if you are not particular, you opt for the Executive Suite (cannot say if you will have a view though). All rooms were poorly lit , the bathroom was specially dingy and badly in need of more ventilation - so more lights would have made happy. The handjet in the toilet could have delivered water at a little higher pressure to be effective. The potted cactus placed near the entrance gate is not really vaastu correct either (see photo). And why is the entrance road so peculiar in its design ? Also, that suspicious little hole in the bedroom wall with the wires sticking out of it should not have been there (see photo). The knob on the bathroom door was mounted so close to the door that my finger got pinched everytime i closed it (see photo). There were two TVs in the suite but hte second TV had no cable connection (see photo). The electronic safe in the almirah did not work and was obviously broken (see photo). What bothers me is not that they did not work, what galls me is that they listed these as features and made me pay for them - this non-working TV, this broken defunct safe, this bathroom door which pinched my hand. Room service delivers generous portions - the cooking is spicy (peppers!) and enough for two or three people. I suggest you order accordingly. I was in a suite #404 which was the corner room on the second floor -- and the view of all those coconut trees was nice (exactly what one expects in Kerala, see photo). The room rate for suite i stayed in was Rs.5500 excluding taxes per night. At that rate, one expects better service. At around Rs.2500 per day, the Executive Suite is a better option (with a worse view perhaps). I had booked the suite on bookings.com and the reservation was managed all right without any last-minute cancellations. The Bekal Fort (where the film Mumbai was filmed) and the Kappil Beach are within 4 kms of the Hotel so it is very close to the beach. The Palakunnu Temple is next door.
The three star Bekal Palace is the undoubtedly the best value of the upmarket hotels in this still undiscovered corner of North Kerala. If youre tired of the crowds of sun seeking tourists, forget about Goa and the larger resorts of Kerala. Bordering on Karnataka state, the Kasargod district including Bekal Fort and the fabulous Kappil Beach and eve quieter Bekal Beach, is the place to be in tropical real India. Local people do not see a lot of foreigners and one is treated with genuine interest and respect. The Bekal Palace is well placed for transport by bus or rickshaw half way between two of the mainline railway stations which link Mumbai and the entire west coast of India and the rest of Kerala, and Kanhangad (15 minutes) and just a few minutes from the beaches by public transport. After an absence of two years the waiters remembered and even the fact that. I like my eggs boiled for four and a half minutes! The service is always excellent and so reasonably priced under the careful eye of Food and Beverage Manager Babu. Where else in the world would you be able to have in air conditioned comfort a full English breakfast (called continental here but it includes eggs, toast and jam and butter, a pot of great Kerala coffee and freshly squeezed mandarin juice, served in styled with starched table both and napkins, for 125 rupees? The menu for dinner is impressive and the dishes beautifully prepared, including Kerala classics, such as Malabar fish curry, Biriyani and Pulao and the delights of the Tandoor clay oven. Those wanting a change from Indian cuisine can have Chinese, both veg and non veg.
we stayed in this hotel for two days in the month of Dec 16( 29th & 30th Dec) & hotel is maintained very well(cleanliness). food is good. over all we are happy in staying in this hotel & it is very near to Bekal fort & beach.
For a budget traveller who wants to stay in a 3* hotel with 4* faclities in a place like Bekal,Kasargod,Kerala,Hotel Bekal Palace is a perfect gateway.As other than this hotel,there are only two 5* properties there in the star category.The dlx room was quite good and they provided an extra bed for the third person.Kappil beach is very near approx. 1.5 km.Bekal fort and Bekal beach are at an affordable distance of around 10-12 kms.We enjoyed all our meals at the hotel which had great recipes and good service.The coffee shop and lounge are elegantly decorated.As a good gesture they provided complimentary breakfast when it was not there in the original booking.Interacting with the staff esp. Mr. Prasad was very comforting.The area where there is a scope for improvement is room service,which is a bit tardy at present. Overall would recommend to other travellers.
Very nice budget hotel with clean rooms, tasty food, friendly staff who gives us all idea of spending time at all visiting places. They gave us idea where all to go and visit at what time. That was worth appreciating, by which we could visit all attractive places in Kasaragod and finish our tour in time. Differentiating all other hotels we spend this winter Hotel Bekal Palace was the best. We opted for an executive room because all deluxe rooms were sold out. As we entered in to the executive room we found it very spacious and stylish. We thanked God that we got this executive room which was more than expected. While checking out we requested for a taxi which the front office arranged for us and we were at the railway station in time. Thanks for the staffs and management for their co-operation. Whenever we get a chance we will surely stay in this hotel itself.
Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.