We had booked this place ahead as we had to reach Kasauli at night. On arrival, the rooms allotted were not upto the mark. For example, the curtains were a little flimsy, our TV wasn't working, damp smell coming out of the room etc. We really felt cheated for the money we paid. But then, our experienced changed. All thanks to the staff and their efforts. A little effort from their side made it a memorable trip for us. Hospitality is something that has to be ingrained in a host and which we thought it was in them from the very beginning. They made a conscious effort to make our stay comfortable and pleasurable helping us with the smallest of things. The best part of the trip was that my friend had his birthday. They arranged the entire occasion so well... That it blew our mind away. You guys were great!!! We shall come back to you again next time.