Not stayed in hotel.........We stuck down at Srinagar due to heavy snowfall. No transportation was available to get down to Katra at our scheduled dates because of snowfall. I requested the hotel person to refund the amount or adjust the same when we come down to Katra.he denied. Being paying advance amount, it does not mean that it has gone away. It was a natural problem and everybody knows that. Even the STDs were working, so in could not able to speak to hotel person. Being humanity,i request the hotel person to refund the money.