Can be considered for staycations!
by jhilamr2020 on
Aauris qualifies for a nice gateway, within a reasonable budget for JUST ACCOMMODATION in the city. With Park Street nearby, it's a nice and quiet locality for a few days of peace and privacy.
The staff was helpful and cooperative. The check-in and check-out services were flexible and hassle-free.
The room was well-maintained. The housekeeping services were excellent. But, the bathroom was small and DID NOT HAVE A HOT SHOWER (the management compensated with buckets of water). Also, a few amenities in the room like an electric kettle were missing. These were requested for, but were unmet with.
During our stay, we had the most unpleasant experience with the in-room dining services. The food was ridiculously overpriced and poor (to say the least). Also, the disposable plates of recycled paper provided (however commendable, given the pandemic and the financial pinch) broke, causing the unbearable food to seep through and land on the table. A teabag of the wrong tea was provided on the first night and the hot water in the steel kettles wasn't enough in quality or quantity. Safety measures are one thing, but providing tiny disposable cups for tea instead of proper teacups was atrocious. It felt like travelling on a train, rather than staying at a 4-star hotel.
Please improve on the WASHROOM AMENITIES and the IN-ROOM DINING SERVICES. Otherwise, it had been a comfortable stay. Thank you.
The hotel was all closed than also they charge me for the booking where I didnt stay only online they are showing that hotel is open but its not I want my money back . This is unethical you guys are doing wrong practises
Reasonable Option in the heart of town
by quarryking on
Very Reasonable option in the heart of Kolkata, a stones throw away from Park Street.
Rooms were pretty decent, but as mentioned by a few other reviews, the sound proofing is not the best and so you would easily hear the TV from the next room and general noise from the corridor. Can be irritating if your a light sleeper. The bathroom too can be a bit small depending on the room youve been assigned.
That aside, service I found to be pretty good. There are quite a few in house restaurant options to choose from and found the food to be reasonably priced and tasty. There are 2 bars; one is a roof top one and the other just a floor below which was kitted out more like a Pub/ Lounge bar.
If they can sort out the sound proofing in the rooms and a few other niggling issues, I think itll go a long way in improving whats a very good option in Kolkata.
by Thakurpiyush911 on
We were 4 guests and stayed at the hotel for 6 nights and The hotel is perfect in all the way
The staff at the restaurant is way too understanding they just provide u whatever u need. Especially The Manager AMIT , Executive CHEF Mr Sujit MANDAL , the serving guys SONA , and Arghadeep they all were very attentive and were ready with an immediate response
At front desk Danish and Wasim were of great help as well I was with my parents who are senior citizen they easily accepted our late check out request and we checked out at 3 pm
They have a gym and a pool which is also well maintained
The house keeping was also very efficient and rooms and lobby were always clean whenever we came back
My review is a bit lengthy as we stayed for a longer period and we spent our time almost everywhere in the hotel be it gym or open sky bar at the roof top or even in the restaurant BLU ..
The hotel is worth staying and is simply perfect and I am coming back sure in September-October
Thanks to everyone @AAURIS
Definitely not a 4 star hotel
by glennjones on
Great location, but the worst nights sleep I have ever had!
Great location, it is walking distance to food, shopping etc.
The front reception and concierge staff were friendly and helpful
The front reception was nicely presented
The rooms presented well at first glance
Probably the worst nights sleep I have ever had. The walls are so thin you can hear EVERYTHING going on outside. I had to call the front office staff 3 times at 1.30am to get the neighbouring room to turn their TV down. You can hear people from above and side on the toilet. You can also hear the hallway music from the bed,
The bed would rock hard
The shower had a rainfall shower head, which had fallen off and was just hanging.
The shower was full of mould
We had 2 rooms, both were inconsistent with facilities, eg 1 had a mini bar but the other didnt.
The lighting is every confusing, it took us nearly 15-20 minutes to work out how to turn the lights on. While the instructions with hidden on the beside table, you couldnt find or read them when your in a dark room
The TV remote controls in both rooms didnt work