I have stayed in Kolkata many times in different hotels. Most of them were really dirty or had poor service. This place, though not top notch, was likeable. The rates of the rooms are affordable. The room is neat and clean. They don't provide you with geyser or coffee maker. Just an A/C and a colour TV are there in the room. The washroom was pretty clean. The staff was efficient. I stayed here for two days and liked it better than many other places in the city at the same rate.