The service provider has a number of guest houses in the Salt lake area. Upon confirming on phone a day before reaching there I was told that I have been shifted to another BETTER guest house. When I reached there late at night from the airport I was told by the caretaker that my booking has been shifted to yet another guest house of their's. After a lot of argument he agreed to drop me to the new guest house in the owners car. All in all not a pleasant experience.