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AdultsAbove 12 years
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  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Kolkata

Sat, 25 Feb – Sun, 26 Feb (1 Night)  |  1 Room  |  1 Guest

Heaven Place Guest House - Sector 3

FE-137, Salt Lake, Sector 3, Near Central Park, Kolkata , 700106  |  Show on map

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Amenities

CHOOSE ROOM

Sat, 25 Feb - Sun, 26 Feb | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

No Reviews Found.
  • Overall Rating

    • 2.0
    • Heaven Place Guest House - Sector 3

      (based on 5 reviews)

  • TRAVELLER RATING

    • Terrible 3
    • Poor 1
    • Average 0
    • Very Good 0
    • Excellent 1
  • RATING SUMMARY

    • Location
      4.0
    • Sleep Quality
      4.0
    • Rooms
      3.5
    • Service
      2.5
    • Value
      3.0
    • Cleanliness
      2.5

Extremely Unprofessional Extremely Unprofessional

by Josh K on November 19, 2016

I arrived on the property to be told that my reservation had been cancelled and that they were fully booked. The attendant then told me that they do have accomodations else where but it would be significantly priced higher then what i was quoted, and was told he had someone on the line waiting to book, so i needed to decide now. The following day i received an email saying that i was a no show for my booking. The people running this business seem shady, unethical, and very unprofessional. It seems they try to get you to show up, just to make you upgrade to a more expensive room. Best to avoid.

Very average stay Very average stay

by trvf on August 19, 2016

Stayed for a day on 16th August'16 since it was close to the office. Very average room, toilet and stay. Not worth the money. Rooms were old and average. Toilets are old and dilapidated. Serves complementary breakfast with limited choice. Not recommended if one has a better choice.

HORRIBLE HORRIBLE

by Srishti S on October 2, 2015

Booked through OYO...Terribly disappointed...They serve u horrible cold breakfast..Rooms are very small...Very basic cramped bathroom...No cleaning is done...No one responds on calls..In short, DON'T GO THERE...It is a house converted into guest house

Horrible Horrible

by pradyut_s on September 20, 2014

Its a pathetic experience, 1st and foremost they have multiple properties in that area,and those r not showing in the images,if u book it online u will find u r checking in a different property,which is fur inferior than u have shown online, services are pathetic,if u want a simple thing like cigarette they will take 2 hrs to serve u that. Food condition is horrible,specially no veg one,they will give u rotten fish and will charge u 200 Rs,whose market price I think not more than 60 Rs . If u ask for a rented car they will serve u such a car which will breakdown several times and u have to come back with a taxi,inspire of that u have to pay the total rent,stuffs will argue for the travel agent,not for u,,only good thing is the room condition,they r not excellent but good,don't get surprised if the commode flush is not working,don't get surprised if u have to spend in dark during power cuts. The 5 star rating is probably given by their men only.according to me they shouldn't charge more than 1000/ Rs for the property,and my rating is 1/2 star for the property.i booked the property by seeing trip advisor rating and become a fool.

Heaven Place Guest House in Saltlake city, Kolkata Heaven Place Guest House in Saltlake city, Kolkata

by kamat_manoj on June 24, 2013

Last week we stayed at of the new Guest House in Salt Lake City near Central Park, and there service and facilities were very impressing. I liked it. This guest hose situated at the heart of South Lake and walking distance from Central Park or City Center-1.

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Demo Trip Rooms on higher floor. Avoid room next to kitchen and dinning area

by trvf on August 18, 2016

Demo Trip Avoid this property

by pradyut_s on September 19, 2014

HOTEL AMENITIES

  • Services

  • Parking
  • Laundry facilities
  • WIFI
  • Room service
  • Media & Entertainment

  • Internet Access
  • Telephone
  • Dining

  • Restaurant

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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