Fri, 03 Mar – Sat, 04 Mar (1 Night) | 1 Room | 1 Guest
Rooms are very spacious. Fantastic breakfast buffet. Good staff. The buffet at all the times was superb. All different kind of food was really excellent.
Had an excellent stay. Room was good. Nice Spa and gym included. The pool side is very relaxing. Friendly staff makes your stay enjoyable.
The ambiance in this place is astounding. I liked the lobby extremely, it was spacious & picturesque. Even our guest room was well maintained. The room service was brisk too. I would like to come back again.
Everything was above my expectation.
(based on 1179 reviews)
This is the second time I have stayed in this hotel in 6 months and this is by far the best hotel in KL. I stayed In a neighbouring hotel and after 2 days I asked to leave and to relocate to the Hyatt as initially they had no rooms but once they heard the issues I was having they arranged a room for me immediately and I stayed here for 13 nights! Excellent staff, food, it's very clean tidy and the staff cannot do enough for you! By far the best hotel in Kolkota!
We reached Hyatt on Saptami and stayed till Ashtami. The first day was good, the room was splendid and special thanks to our housekeeper. The second day was chaotic with half the staff missing and the breakfast and check-out being a complete mess. Maybe on any other day the staff is more in-sync with each other but definitely not during pujo.
I returned to this property 5 years later on business. This time I utilized the hotel's airport transfer both to and from the airport and it worked out great. It did take me a couple of tries to get someone to confirm the arrangement but that was a very minor inconvenience. My room was exactly what I remembered it being - spacious, clean and quiet (aside from loud people in the hallway which is not the hotel's fault). There is even a sign in the hallway reminding guests to be courteous and keep quiet - which people (rudely) seemed to ignore. Due to my schedule, I dined at the hotel for most of my meals and had a chance to try all the restaurants on site with the exception of the bar upstairs. The food and service were both exceptional. At times they seemed a bit slow for my American ways but I think that might just be the culture so you can really relax and enjoy your time out. One point I do want to make, is that everyone was really willing to help you. For example, I had difficulty dragging my very heavy suitcase from my room to the lobby for checkout. My room attendant saw me, dropped everything he was doing to help me get my luggage to the front desk for checkout. I thoroughly enjoyed my second stay at this property and would not go anywhere else if I every returned to Kolkata. Highly recommend!
Have been staying in this hotel for several years now, and it has always been a pleasure. The staff was always smiling and eager to help. The room service had a wide selection and was always delivered as promised.The hotel has lost a little bit of luster over the years, but their hospitality has remained above par. we will come back again.
Great experience. Rooms in good condition great breakfast, access to Airport and central Kolkata brilliant. Value for money. Will def stay again, highly recommend. Courteous staff, wonderful breakfast,
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