I am very unhappy with Travel Guru and Ibiza for not being transparent about the room type while making the booking and checkin. The room booked was "standard" as per the booking confirmation voucher, but there is no such room type at the hotel. They only offer "bungalow", "cottage" and "deluxe". On checking in we were told that our booking is for "bungalow" but those rooms are terrible and inadequately equipped and very far from the hote. THe hotel staff refused to sort out the matter and said we had no option but to stay in the low quality "bungalow" rooms. Since the trip was 100% paid in advance, we had no option but to pay 50% extra to upgrade to the "Cottage" rooms which were at least decent. This review form is now showing that the stay was in a "bungalow" room. This is very upsetting that Travel Guru would print "standard" in the booking confirmation voucher and now show room type as "bungalow" I feel cheated that we were trapped because of 100% advance payment and had to shell out extra money because of the room type bungle up. The facilities in the hotel are average. The food options are very limited but quality of food and service is okay. NOT a pleasant experience at all because of Travel Guru and Ibiza were not transparent about the room type and this costed us so much extra money.