Cottage Room with Breakfast
Price for 1 Night
2 Rooms Left!
Thu, 26 Jan – Fri, 27 Jan (1 Night) | 1 Room | 1 Guest
Super Deluxe Room
I am very unhappy with Travel Guru and Ibiza for not being transparent about the room type while making the booking and checkin. The room booked was "standard" as per the booking confirmation voucher, but there is no such room type at the hotel. They only offer "bungalow", "cottage" and "deluxe". On checking in we were told that our booking is for "bungalow" but those rooms are terrible and inadequately equipped and very far from the hote. THe hotel staff refused to sort out the matter and said we had no option but to stay in the low quality "bungalow" rooms. Since the trip was 100% paid in advance, we had no option but to pay 50% extra to upgrade to the "Cottage" rooms which were at least decent. This review form is now showing that the stay was in a "bungalow" room. This is very upsetting that Travel Guru would print "standard" in the booking confirmation voucher and now show room type as "bungalow" I feel cheated that we were trapped because of 100% advance payment and had to shell out extra money because of the room type bungle up. The facilities in the hotel are average. The food options are very limited but quality of food and service is okay. NOT a pleasant experience at all because of Travel Guru and Ibiza were not transparent about the room type and this costed us so much extra money.
Firstly they should have spa in the hotel. the rooms were small bangalows kind guest didnot get the cottages rooms which was shown online. it was not a hotel at all. there is a big garden which was under construction it was too far to reach the garden to the dinnig the dinnig and food was not so well.
The rooms at the hotel was good and well furnished. Staff were helpful and cooperative towards us. Food items was not satisfactory as they had limited option hence we opted to have food outside the hotel. Cleanliness was maintained as hotel premises and surroundings were clean & tidy
Don't get attracted by larger than life picture of this resort. Perhaps anyone who see the pics of this resort will instantly decide to come and stay for a day or two for fun.And the same happened to us when we booked the hotel. Our journey started with happy note but ended with complete disappointment. To our surprise the rooms in the form of separate bunglow was allotted to us was little too far from their main club house.The Bunglow has air-conditioned but was not working at all which made us very uncomfortable at this scorching summer. The repeated request to the reception didn't yield any result following which we decided to leave the resort and requested to acknowledge our grievances but manager refused and after some time allotted to us another bunglow which has air condition and was also working but this time bunglow didn't have any television in the room except one television in the dining hall for sharing between other guests. The dining hall was not air-conditioned. Anyway we had to content with this. As shown in the site there is no room service inside your bunglow and even for a glass of water you need to go to club house. There was no arrangement of any tea makers or towels etc. It seems the hotel was managed by group of unprofessionals whose main mission is to take money from guests.Even the bunglow was not connected with any epbx or telephone which make it little difficult for travellers to contact reception at night. Some how the days ended with some activity in the club house except the swimming pool nothing was worthy of use. it is spa by name and not by professions.as shown very few things was their for use. Finally the second day come when we went for breakfast which was included in the voucher but the manager at hotel at first refused to provide us with included breakfast and only after providing and convincing the manager we were able to get the food. It was terrible expierence their and I never recommend anyone to go and use this resort. You can get better resort at much lesser proce with quality service. It is really shame on management of this hotel and resort
(based on 113 reviews)
It was my second business trip to this resort and I was equally satisfied with the whole experience. This time we went with a bigger group (around 220 heads). The best part about this place is they have multiple options of halls and lawns for multiple events. The hall given to us was quite large and with good decor. The service and food were also good. The staffs were friendly.The management is very helpful. I also liked the huge swimming pool and greenery. Definitely will go back again.
Mouthwatering food with delicacies of fish served in different Bengali style. Nicely done rooms facing lake, lot of activities for everyone from day to night. Overall a good resort with all ingredients of making up your weekend a great Holiday.
Ibiza Resorts looked very attractive on web. So my friends and I decided to go there for a two day stay. I was also accompanied by my two year old daughter. Its a huge property and does look pretty appealing when you enter the premises. The huge green lawns, beautiful gardens, small sections of water bodies are spread throughout the property. But thats about it. The negatives overshadow the positives by a huge margin. Firstly, It has very poorly maintained rooms with damps in place. Rooms lack basic facilities like shower toiletries, bath gowns, hand towels, sleepers etc. They have a policy of one pair of bathroom slippers per room (I wonder why do they have double bed rooms!). Secondly, they have horrible service staff. None of their room service numbers ever get answered. You call at least 15 times and they pick up once. They have mobile numbers too, which also go unanswered. So if you plan to eat your dinner at 9pm, youll end up eating at 10.30pm. With a two year old daughter around this was extremely painful. As far as food is concerned, they had the same breakfast spread both the days with limited options. It was not tasteful either. A sincere advice- if you are visiting with young children- you will not get low spice food variety here. So be ready to feed your child only khichdi and moong dal for all meals. Overall, I will give them 2 points for their outside green, housed rabbits and ducks, which my daughter loved.
I have been to this place twice. A nice place to visit and have fun. Well maintained, clean with a variety of activities to enjoy. Earlier I had visited for a day-out and the second time I stayed for one night. The pool is enjoying and well maintained. If you forget or don't take the swimming costume with you, nothing to worry, you can buy them at the pool side only. I also enjoyed archery, gun shooting and rope-gliding. Many other fun and sports activities are available. The location is also good with about one to one and half hour drive from kolkata city. Another beauty of this place is you can enjoy with family as well as with friends.However, a good playing area for the kids is expected which will complete the picture. My suggestion is apart from the couples who who need to enjoy alone, going with full family will be wonderful. The evening live ghazal program was wonderful. For those who wanna have some dance, disco is also available (which I have not seen so can not comment). I was given studio room (I was informed that other rooms were not vacant) but it was a nice room with a small balcony. The best part of the room was it had one small drawing room with sofas at the entry. It has it's separate AC and TV so that you can watch TV without disturbing people sleeping inside. As I was with my two year old kid, I would have liked a more wider bed. The room also had a tea maker, refrigerator and another televisions and AC as I already mentioned. Toilet was clean with geyser facility and a separate shower area. Service from the staff was a bit slow. Food quality was good but quantity was less than expected. I was informed that the one plate of daal and vegetables would be enough for three people but in reality, it hardly catered two. Morning complementary breakfast was good with a variety of choices. All in all a good place to visit at an affordable cost. I fully enjoyed the time with my family and will like to visit again.
Visited with few friends and their family. Hardly 15 km from Kolkata. A resort surrounded by green. Very comfortable stay. Spacious & Luxurious rooms with all modern amenities. Cottages are smaller in size, even not perfect for a couple. Better to book Deluxe room. A well maintained swimming pool is the best part of this resort. Lots of adventures games, option for rowing etc are other attractions. Few is also good but better to place the order well in advance to get the food in time. Room service is not extra ordinary but no negative marking as well. Overall an excellent stay and wish to visit again.
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