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AdultsAbove 12 years
Children Below 12 years
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Kolkata

Mon, 30 Jan – Tue, 31 Jan (1 Night)  |  1 Room  |  1 Guest

IBIZA Resort and Spa

Merlin Greens, Kriparampur, Amtala, Distt. 24 Paragana (S), Diamond Harbour Road, Kolkata , 743503  |  Show on map

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Amenities

CHOOSE ROOM

Mon, 30 Jan - Tue, 31 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

  • TRAVELGURU REVIEWS
  • VIEW HOTEL REVIEWS
  • VIEW ROOM REVIEWS
  • Overall Rating

    • 3.0 Average  

      (based on 4 reviews)


      75% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 2.5
    • Service Quality 2.8
    • Dining Quality 2.5
    • Cleanliness 3.5

ROHIT from Kolkata, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 4/5

I am very unhappy with Travel Guru and Ibiza for not being transparent about the room type while making the booking and checkin. The room booked was "standard" as per the booking confirmation voucher, but there is no such room type at the hotel. They only offer "bungalow", "cottage" and "deluxe". On checking in we were told that our booking is for "bungalow" but those rooms are terrible and inadequately equipped and very far from the hote. THe hotel staff refused to sort out the matter and said we had no option but to stay in the low quality "bungalow" rooms. Since the trip was 100% paid in advance, we had no option but to pay 50% extra to upgrade to the "Cottage" rooms which were at least decent. This review form is now showing that the stay was in a "bungalow" room. This is very upsetting that Travel Guru would print "standard" in the booking confirmation voucher and now show room type as "bungalow" I feel cheated that we were trapped because of 100% advance payment and had to shell out extra money because of the room type bungle up. The facilities in the hotel are average. The food options are very limited but quality of food and service is okay. NOT a pleasant experience at all because of Travel Guru and Ibiza were not transparent about the room type and this costed us so much extra money.

gyanprakash from Kolkata, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 2/5 Dining Quality: 2/5 Cleanliness: 4/5

Firstly they should have spa in the hotel. the rooms were small bangalows kind guest didnot get the cottages rooms which was shown online. it was not a hotel at all. there is a big garden which was under construction it was too far to reach the garden to the dinnig the dinnig and food was not so well.

Atul from Kolkata, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 5/5

The rooms at the hotel was good and well furnished. Staff were helpful and cooperative towards us. Food items was not satisfactory as they had limited option hence we opted to have food outside the hotel. Cleanliness was maintained as hotel premises and surroundings were clean & tidy

Vikrant from Kolkata, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

Don't get attracted by larger than life picture of this resort. Perhaps anyone who see the pics of this resort will instantly decide to come and stay for a day or two for fun.And the same happened to us when we booked the hotel. Our journey started with happy note but ended with complete disappointment. To our surprise the rooms in the form of separate bunglow was allotted to us was little too far from their main club house.The Bunglow has air-conditioned but was not working at all which made us very uncomfortable at this scorching summer. The repeated request to the reception didn't yield any result following which we decided to leave the resort and requested to acknowledge our grievances but manager refused and after some time allotted to us another bunglow which has air condition and was also working but this time bunglow didn't have any television in the room except one television in the dining hall for sharing between other guests. The dining hall was not air-conditioned. Anyway we had to content with this. As shown in the site there is no room service inside your bunglow and even for a glass of water you need to go to club house. There was no arrangement of any tea makers or towels etc. It seems the hotel was managed by group of unprofessionals whose main mission is to take money from guests.Even the bunglow was not connected with any epbx or telephone which make it little difficult for travellers to contact reception at night. Some how the days ended with some activity in the club house except the swimming pool nothing was worthy of use. it is spa by name and not by professions.as shown very few things was their for use. Finally the second day come when we went for breakfast which was included in the voucher but the manager at hotel at first refused to provide us with included breakfast and only after providing and convincing the manager we were able to get the food. It was terrible expierence their and I never recommend anyone to go and use this resort. You can get better resort at much lesser proce with quality service. It is really shame on management of this hotel and resort

  • Overall Rating

    • 3.5
    • IBIZA Resort and Spa

      (based on 120 reviews)

  • TRAVELLER RATING

    • Terrible 11
    • Poor 9
    • Average 23
    • Very Good 56
    • Excellent 21
  • RATING SUMMARY

    • Location
      3.5
    • Sleep Quality
      3.5
    • Rooms
      3.5
    • Service
      3.5
    • Value
      3.5
    • Cleanliness
      3.5

Happening place so far Happening place so far

by Ani_Bohra on January 13, 2017

It is one of the happrning place situated out-skirt of city , it offers you good expirience of food , pool play , music showers and obvious liquor serving. Staff : 5/3.5 , Food Quality : 5/4 , Ambience : 5/3.5

A nice weekend gateway but could have been better! A nice weekend gateway but could have been better!

by SRay280 on January 3, 2017

This resort is situated at Aamtala 23 km from Kolkata.It is a pretty large property with various types of rooms including villas,cottages,duplex,studio apartments etc.Facilities include swimming pool,disco,lounge and bar.There is facility of indoor sports like carrom,table tennis,chess and snooker.Outdoor sports like badminton and basketball.There is also facility for boating.The swimming pool was very clean.All level of swimmers can enjoy there as depth of water is not much.The dining hall is grand and beautifully decorated.The bar was average.Cocktails were not at all well made.Food was average and left a lot to be desired.Service was okay and they appeared to be understaffed in the face of large number guests.Rooms were clean with good facilities.Staffs were hospitable.Price of the rooms are reasonable.Overall a good place to spend a relaxing weekend with family or friends.

Great weekend gateway Great weekend gateway

by mailtorj1975 on December 30, 2016

We visited on 17th December'16 and stayed for 2 nights. We were 4 families and took 4 lake side rooms. The property is well maintained with multiple well decorated lawns providing ample space for every one. The swimming pool is huge and well maintained. The new restaurant is well decorated and has great ambiance. They also have a pool side open bar. The staffs are very helpful and took good care of us. Food is great and service is also good. Smiling faces of staffs give you a feel good factor. Overall had a grand time and will revisit soon.

A good weekend spot.... A good weekend spot....

by Priyanka D on December 30, 2016

Out of the hustle and bustle of the city you get a good place to rest and relax. **The goods - The rooms are good enough and clean. The good is average . Interiors are also quite good. The pool , garden , boating facility and a small family disco adds to the charm. There are many other activities too. Lots and lots of green for the visitors. Well maintained and clean. ** The bads- The most important drawback is that, it's has no private are for inmates . The whole area in open for visitors and the people who come for picnics. Even the pool area is public. This makes the guests feel a little inconvenient. The menu too should have better options. Unlike a few other resorts nearby, it is also not exactly on the bank of ganges.

Total disaapoinment Total disaapoinment

by Swaroop D on December 28, 2016

Ibiza Resorts looked very attractive on web. So we decieded to go there on chirstmass eve to enjoy the day and we stayed for one night. I was also accompanied by my family and my brothers family. Its a huge property and does look pretty appealing when you enter the premises. The huge green lawns, beautiful gardens, small sections of water bodies are spread throughout the property. But thats about it. The negatives overshadow the positives by a huge margin. Firstly, It has very poorly maintained rooms with damps in place. Rooms lack basic facilities like shower toiletries, bath gowns, hand towels, sleepers etc. In the web the rooms look very exotic. But its total dissappointment. We stayed in room no 103 and 104.Its a old property but it could had been updated as it grows older , but not updated. Secondly, they have horrible resturant staff. The food served is really below standard. The rotis served there are elsstic in nature. All the food are very spicy and are of almost same taste.If you want to have alacarte when buffet is on in lunch u can end up having your order served after 45 to 50 min. As per pricing the buffet is not good to taste. The mutton served is horrible. In the dinner we ordered for some chicken dish , dal makhani and palaak panner and those dreadfull totis (tandoori rotis). We ordered 14 rotis . First of all the food was served after 35 min and above that all the rotis were served at a time. In due course the rotis went cold and was fully elastic. Is this your standard of your to be delivered. Than its really sorry state of affairs. Nobody is there in resturant to see ur grievances.... Tha palaak paneer was full watery type and undercooked. Really the food part is very downstandard in comparision to a huge property as exhibited in web.

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Demo Trip The property looked very old and not taken care off. I visited with my family for lunch but would not be considering this place for stay

by Samiransg on December 27, 2016

Demo Trip Be there in Weekdays and not Weekends......and rooms beside the lake is good, quieter

by Sande1978 on June 4, 2016

Demo Trip for elderly people, cottages or super delux rooms are better. If stairs no problem then delux rooms are just above dining hall.

by skyvalley2014 on June 3, 2016

Demo Trip Go with the lake side super deluxe rooms

by dhirajsinghania100 on May 20, 2016

Demo Trip Studio Rooms are good as they are newly built and have all modern features

by Abhishek B on May 18, 2016

HOTEL AMENITIES

  • Services

  • Room service
  • Parking
  • Shared Lounge/TV Area
  • Lockers
  • Ironing Service
  • Laundry facilities
  • Lounge
  • Front desk
  • Wedding services
  • Banquet facilities
  • Business center
  • General

  • Safe Deposit Box
  • Poolside Bar
  • Non-smoking Rooms
  • Conference Room
  • Indoor Games
  • Conventions
  • Jacuzzi
  • Wheelchair Access
  • Newspaper
  • Boating
  • Gardens
  • Media & Entertainment

  • Telephone
  • Flat-screen TV
  • Internet Access
  • Dining

  • Snack Bar
  • Buffet-Style Restaurant
  • Restaurant
  • Tea Coffee Maker
  • Kitchen

  • Electric kettle
  • Activities

  • Gym
  • Cycling
  • Library
  • Full Services Health Spa
  • Others

  • Dance Floor
  • Rapelling
  • Kayaking
  • Outdoors

  • Swimming pool
  • Kids Pool
  • Safety & Security

  • 24-Hour Security
  • Food & Beverages

  • Coffee shop or cafe

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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