The Hotel is in one of the sub-streets close to Dalhousie and Lal Bazar. The facade and the entrance do not give a good impression about the Hotel. However, once you reach 5th Floor (that is where the Hotel is), things look OK. It is a small facility but too many people to serve you ! (Almost 1 : 1, That is Kolkata!) The management and the people are friendly, and ever willing to serve you. Dinner is available even till very late hours. Overall, it is a functional Hotel, but since it is in the heart of the city, the rates are relatively high.