As a hotel operations professional since the last 18 years, this hotel was a shock to the system. The only saving grace was that it was just 3 minutes walking distance to the main gate of IIM Calcutta. Main issue being cleanliness with cobwebs, dirty toilet, used linen being provided. So if you check in, one has to spend the first 3 hours getting the room cleaned and wait for basic amenities like a bottle of water, clean towels. All staff are either temperory or totally illiterate of hotel functions. Even the front office staff doesn't trust the housekeeping staff as they dont provide the staff with a master/ duplicate key to the housekeeping team. I sincerely regret having recommended this hotel to other batch mates of IIMC-SMP 11. My advice is that if you are really separate then only make a booking. I now know the reason why IIM-C don't even mention it on its recommended places tostay next to its campus. Thank you.