I am a Kolkata boy, born and spoilt here, now 22 years a non resident or "probasi" as they call it in bong. Coming here is homecoming to me every time. I love to stay in central Kolkata if I find an opportunity. Have stayed at the Lalit restored grandiose Great Eastern before and this time at the white pearl of Lindsay, The Sapphire Suites. We were there between 17-20 April 2019 and the stay was blissful and enjoyable. While we booked the very standard category at a great price on Goibibo, the hotel upgraded us to the deluxe and we went a bit further by paying an upgrade to The Suite Room. The Suite Room was marvelous. A King bed, a large LCD, two sitting areas and a large ensuite bathroom with a full size bath-tub and shower, what more can you ask for the price. The Suite has 2 AC's to help with the cooling needs in Kolkata summer and they worked fine. The bed was firm enough and soft enough, all linen and blankets clean enough though not sparkling. The bathroom missed a few new fittings like mirror lights etc, but the basics - lights, hot water, toiletries etc, were all fine, the shower curtain needs to be longer though to fit the tall shower entry and still do its job of keeping the water out. Colonial era tall doors and ceilings, two full size windows opening to the SS Hogg Market clock tower was a delight. One small suggestion can be, to fit ceiling fans in the sleeping and sitting areas so that the guest can keep the windows open if they want, typical colonial era, tall suspension rod ceiling fans can be wonderful. The Suite is on the street side and if u r like me, u will tolerate a bit of street chatter till late in the night, to live on one of the most bustling marketplaces in the city of joy. The staff, from the bellman to the front desk, from the steward in the restaurant to the housekeeping attendant everyone made me feel special, like they are working only for me. I loved the food at the Blue Sapphire restaurant, though I had very little of it, as there was so many culinary wonders on offer in the area for me to be spoilt with choice. I went back with many fond memories of The Sapphire Suites and will surely come back soon.
It's was a lovely experience to in this lovely property.Its in the heart of the city .Clean and hygienic rooms and friendly atmosphere.All the staff are well behaved and polished and very much professional.Food are well prepared/
While the location has its pros and cons being in the centre of New Market, the negatives include it being extremely loud and difficult to get a taxi to the door. The staff are also extremely loud at night time- the tiles don't help with the noise.
The rooms are relatively clean, however we did notice our bath mat was not white how it was meant to be. The room also smelt like stale cigarettes even though we were in a non-smoking room. We also had no hot water, and after the second time asking for it to be fixed it was resolved.
We also asked for airport transfers and the day before our trip we still had no confirmation from the hotel and luckily organised another mode of transport.
On a positive note the breakfast was amazing, small selection but delicious. And the price was very affordable.
This hotel is good and located close to park street which is the main area in kolkata. Decent stay here. Rooms are good though in the night there is a lot of noise which comes inside because of the market outside. The vendors outside start their work as early as 4 am. I would recommemd the rooms to be sound proof.
The Hotel is located in lindsay street in main old city and near to market.
The lobby area and entrance is not good. It will not give you the feel of 3 star hotel.
Room size are average. In my room there was no window. Although Complementary breakfast was good. It is near to Esplanade metro station.Staff was cooperative.