- Room Only
Price for 1 Night
1 Room Left!
Sat, 04 Mar – Sun, 05 Mar (1 Night) | 1 Room | 1 Guest
(based on 17 reviews)
They delayed the breakfast by a lot of time. The rooms were good and well arranged and we got what we were promised. The service was really bad and the restaurant was too lazy and delivered the food after a span of 2 hours. Apart from that the wifi was working well and the rooms were clean.
This is a good guest house. My stay was a homely stay. Location is good. Service is okay. This is a small place but neat & clean. This is in budget. No wifi but complimentary breakfast. I recommend to others.
I booked at Sushama Guest House through MakeMyTrip and I dearly wished I had read the TA reviews before I booked. When I reached there, there was no one at the reception and I had to go around shouting 'Is anyone here'? till a lady (who seems to be the owner) appeared and said that MMT had not confirmed the booking and asked me to show her a printout. And they gave me a room (No.6) which was on the top floor. I can't comment on the staff a lot as I never could find anyone. I ordered food only once and a Biriyani (the worst I have had in 50 years) was served after 90 minutes and three calls. Even when I had to leave, the passage is through the reception which is locked from within and I had to knock, shout and bang on the door before someone let me out. I shudder to think of the possibility of people trapped here in an emergency as there is no way out. As I mentioned, the staff are not there and when they do come, they act as if they do not understand Hindi or English.The room is reasonably sized, the AC worked after two complaints, wifi worked and the bathroom is large with a tub that looks like a well. but, I would stay elsewhere the next time.
We spent at this guest house three days and were glad to be there. Its not very expensive, but it has everything that is needed for the traveller. Nice clean room, big bathroom with hot water, good enough wi-fi and good location. The place is not far from the airport (20 mins drive) and bus station , but quite far from victoria memorial and other places of interest. The morning we arrived in Calcutta, they sent us an sms with their adress and confirmation of our booking. It was very nice and comfortable for us. We ordered the food there only once, but it seemed to us too oily. However there is a big mall in 5 mins walking distance, where you can find different cafeterias and restaurants. The stuff is little bit slow, but friendly. They were ready to help us with whatever problem we had. Surely will stay there again.
From the moment we arrived here we were lied to. Firstly we taken to their 'sister' property which turned out to be a room in an unlicensed family home. On returning to the guesthouse we were refused entry, claiming there were no available rooms despite our confirmed booking. After demanding to speak to the manger (which we had spoken to 10minutes ago) we were refused this and told we had to leave. The receptionist became very aggressive and rude...the owner eventualy showed herself only to tell us to leave with husband in towe to back up the demand. PLEASE AVOID!! we were left in the middle of nowhere late at night even with a confirmed booking. Disgusting behavior and the worst i have ever come across.
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