Good Things 1. The staff is extremely helpful and warm. They take pains to accommodate your every request and truly do everything they can to ensure your comfortable 2. Food at the hotel is really very good, there are interesting options and it is well made. Their mocktail juices were also quite nice. 3. Location is perfect - we were in the centre of the city, it was easy for us to catch cabs and go anywhere we liked and there are a lot of restaurants and bars just walking distance from the hotel. Needs Improvement 1. While the place has been very funkily decorated (and I really liked the decor) it seems to have fallen into disrepair in some areas and these have not been repaired. For instance, some doors were badly in need of re-painting, the bathroom had a sign that said "Please do not use the exhaust fan since it is under maintenance" however the fan automatically turned on when you turned on the light. There were 2 lights in the bathroom but only 1 worked. The toiled seat was cracked. The towels were not sparkling white. 2. Acoustics - The noise from the restaurant automatically travels to the rooms because of a central open courtyard. Not sure they can do much about this - but if your a light sleeper and plan to sleep early, you may get disturbed by guests at the restaurant below. 3. Lack of consistency - There were these beautiful letter boxes outside each room - one of the contained a 'please clean my room' sign while the others were empty. I presume, there should have been one for each room if that was the purpose of the letterbox. They did not have a duplicate key for one of our rooms and hence that room never got cleaned for the day. The staff of course called us - but we could not come just to give the key.