I was speaking at the International Steel Industry Conference held at this hotel. When finished I needed a place to change - in advance of tough onward travel to UK, and then back to Japan! The Front Office Manager, Mr Ajay Thakur offered me one of their rooms for some time to swap into my travelling gear. He didn't have to do this; I would have been perfectly happy to use their lovely spar facility; but he insisted. I stay in many hotels across India ...and this kind of service to a potential guest in need should to be recognised and rewarded. Thank you Mr Thakur - I will be sure to recommend your hotel, and ensure to stay with you and your lovely team each and every time I visit Kolkata!