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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Kollam

Tue, 24 Jan – Wed, 25 Jan (1 Night)  |  1 Room  |  1 Guest

Aquaserene- Backwater Resort

South Paravoor, P.O., Kollam , 691301  |  Show on map

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Amenities

CHOOSE ROOM

Tue, 24 Jan - Wed, 25 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

  • TRAVELGURU REVIEWS
  • VIEW HOTEL REVIEWS
  • VIEW ROOM REVIEWS
  • Overall Rating

    • 4.0 Very Good  

      (based on 1 reviews)


      100% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 4.0
    • Service Quality 5.0
    • Dining Quality 3.0
    • Cleanliness 3.0

Aneesa from Kollam, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 5/5 Dining Quality: 3/5 Cleanliness: 3/5

This resort was very impressive. The room was lovely and service was excellent. The food was not so great. Its location is good, was well attached to the city. Staff was courteous and very keen to serve. Its really a good family resort.

  • Overall Rating

    • 4.0
    • Aquaserene- Backwater Resort

      (based on 142 reviews)

  • TRAVELLER RATING

    • Terrible 12
    • Poor 9
    • Average 24
    • Very Good 45
    • Excellent 52
  • RATING SUMMARY

    • Location
      4.0
    • Sleep Quality
      4.0
    • Rooms
      4.0
    • Service
      3.5
    • Value
      3.5
    • Cleanliness
      4.0

Family reunion at Aquasserenne Family reunion at Aquasserenne

by jalnamoses on January 1, 2017

I am going to put this review in multiple points. We a group of 20 family members were there from 27th to 29th December for our reunion. 1. Location. .. superb. View fantastic. Road to approach. ..poor and lacks larger size location route maps and instructions. View is so great that one can just stay put for 2 days in the porch or balcony of your room. 2. General facilities. .. rooms and location need plenty of maintenance.. e.g. room a/c works but temperature adjustments are nonexistent so after some time it becomes too cold. Room tv remotes are bad..etc. The swimming pool needs to be cleaner and is salt water. There are no other regular serious activities. The mechanised boat has been out of order for quite some time so that is a dead loss. 3. Food... taste and quality good but lacks imagination at present. Fruit salad and icecream at every meal becomes boring. The chef needs to bring more variety into the menu. Breakfast at 8am was too late for me especially after a good morning swim. 4. Staff was very cooperative and cordial. 5. Cost was little steep for the facilities. 6. The ground plus first rooms with wooden flooring are very attractive but noisy at night as one has to climb down to go to the washroom waking the roomier or the neighbours. In the end they have a goldmine but they should know how to make it popular and profitable.

Great location Great location

by Crazy_Laowai on December 6, 2016

I had stayed here many times in last 2 years. Whenever we plan for a 2 days relaxing vacation we choose aquasserenne. It is located in a remote place and may need to depend on GPS even though signboards are given. The staff were very friendly and supportive everytime. The resort is located in a breathtaking location. They have got plenty of open space for a walk. The pool really need some maintanence. Food was tasty. Rooms were okay for the pay and overall i would recommend this place to anyone who want a hideout from busy life.

Location is the only deal maker, rest is a downhill ride Location is the only deal maker, rest is a downhill ride

by NandiniVivek on November 17, 2016

The location is absolutely breathtaking surrounded on three sides by the Paravoor Lake. GO if you get a good monetary deal or if you dont care for the frills and fancies that one expects to be de riguer for the price. The staff is extremely helpful. But the property suffers from lack of maintenance and upkeep. The pool is dirty and broken down. No one in their right minds would put their foot into it. The Ayurveda center is rundown and closed for all practical purposes. They only have one lady who sits there with the pretence of it being functional. The main entrance has been wrecked and it looks like a building in need of repairs and restoration. Absolutely no maintenance happening apart from the routine ones around you though the staff claim that massive repair work is underway, but saw no signs in all the four days we stayed. And I walked around and everywhere. The mildew and stains on the walls indicate that the property is not being looked after at all. Some of the connecting pathway bridges have railings missing. The place scored very low on safety and upkeep. Foodwise they serve limited and functional food. They cant cater comfortably to more than 20-30 guests at a time. If not for the courteous and helpful attitude of the staff, would be ranking them even lower.

A good Resort but located little remote from main road. A good Resort but located little remote from main road.

by Sreelakom on October 17, 2016

A good place to arrange a get together with a good scenic place. On the site of a good view lake and and a lot of things to enjoy. Arrangements are also good with good food and all. A good place to spend a single day.

Worst staff behaviour Worst staff behaviour

by ANISH M on October 12, 2016

Very nice place but poorly maintained, the behaviour of the staff was horrible. They talk as if we're in a highway side lodge. I won't recommend this resort to anyone else. You can find better options nearby.

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Demo Trip Avoid for the time being

by NandiniVivek on November 16, 2016

Demo Trip Far North Side

by Zreecu on September 19, 2016

Demo Trip I prefer the rooms towards the north side, at the end of the resort.

by Ajith_Babu_D on September 3, 2016

Demo Trip We had the lake view rooms

by unnikrishnan_review on January 12, 2016

Demo Trip Ask for the Huts facing the lake

by GAUTAM G on December 25, 2015

HOTEL AMENITIES

  • Media & Entertainment

  • Telephone
  • Internet Access
  • Services

  • 24-Hour Front Desk
  • Room service
  • Gift shops or news-stand
  • Laundry facilities
  • Parking
  • Babysitting or child care
  • Business center
  • LCD / Projector
  • Travel counter
  • Dining

  • Restaurant
  • Outdoors

  • Transportation Service
  • Kids Pool
  • Swimming pool
  • Safety & Security

  • 24-Hour Security
  • General

  • Conference Room
  • Indoor Games
  • Water Sports

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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