Single Deluxe - Breakfast
Price for 1 Night
2 Rooms Left!
Mon, 03 Apr – Tue, 04 Apr (1 Night) | 1 Room | 1 Guest
(based on 53 reviews)
the property is located near to the kollam beach. the hotel has a very big parking area. The maintenance is good. The hotel has restaurant on the roof top. The food is tasty. the complementary breakfast is nice,.
hotel facilities are good, location is also good ,just 10 mts walk to beach .Front office behaviour is good. cons : Food is below par needs improvement.food rate is also little higher side. Hotel is attached with beer and wine parlour, so lot of bachelors were coming and making noise .
We, couple checked in to the hotel for 1 night as our main plan staying in Kollam for backwater experience. We found this property huge, spacious but not well maintained or upto standards of good star hotel. Many infrastructural facilities but management & maintenance need to be updated. Pros: - excellent location, close to beach. - neat and clean rooms, spacious size. - room was very spacious , ac was absolutely working fine. - 24 hrs hot shower available - peaceful in night - huge parking space Cons : - WiFi in room not working fine, bit slow, can be improved - need changes in breakfast menu and quality, sambar, rasam, idly, puri many items but all bad in taste. need improvements in this segment. - cleanliness in hotel is absent, chairs broken, doors broken - staff in breakfast restaurant not trained properly - red, dirty, smelly water in shower, even after calling staff was unable to solve same - slightly dark corridors Overall, this is big property & OK to stay for one of night. Some improvements & hotel can be good. Sure won't recommend as first choice.
I came here for a wedding, I Stayed for two days there. I had a very good experience staying there. Front office staff were so polite & courteous. Had some fabulous BBQ in the evening. They have a Roof top restaurant. Will recommend to my friends.Hope to stay there next time.
I stayed recently at the Sea Palace Hotel, Kollam and had a mixed experience. I had to wait for an hour to get my room but that is understandable when the hotel is full and the room can be cleaned only after the previous guest checks out. However the front office staff was very nice and polite. The next morning I got my shock when I went for breakfast. There was only one waiter in the restaurant but no other guest. He took the order for breakfast and went. Never bothered to offer some water even after we finished our breakfast, I also had lot of small cockroaches in the room for company which shows the lack of pest control. I was really angry by the experience but it all turned a different way and I was made very comfortable by the front office staff. As usual Kerala's own Bandh was declared that day and everyone was stranded. The front office staff told me that because of the bandh, there are few cancellations and late check ins so that I don't have to rush for my 12 o' clock check out. As they knew that I cannot go out before 6 when the bandh finishes, they even allowed me to use the room till evening gracefully. To top it all, on my way back, The General Manager of the hotel personally called me on the phone to check about my stay. I informed him of the experience and he has assured me to take care of the issues immediately.
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