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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
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  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Kollam

Sun, 26 Feb – Mon, 27 Feb (1 Night)  |  1 Room  |  1 Guest

United 21 Island Paradise

Pathayakodi,Punichira,kottiyam, Kollam-691571, Kollam , 691571  |  Show on map

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Sun, 26 Feb - Mon, 27 Feb | 1 Room
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  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

No Reviews Found.
  • Overall Rating

    • 3.0
    • United 21 Island Paradise

      (based on 2 reviews)

  • TRAVELLER RATING

    • Terrible 1
    • Poor 0
    • Average 0
    • Very Good 0
    • Excellent 1
  • RATING SUMMARY

    • Location
      3.0
    • Sleep Quality
      3.0
    • Rooms
      1.0
    • Service
      3.5
    • Value
      1.0
    • Cleanliness
      2.0

Amazing property - Amazing hospitality Amazing property - Amazing hospitality

by nithinmagarwal on December 27, 2015

Reached after a non-stop 13hr drive from Bengaluru !! The transformer was burnt and there was no power. But, the staff, esp - Mr Sanjay and Mr Anil - made us comfortable. They first gave us an option of moving to their Alleppey property, but, we refused as we had already driven 700kms. So, we decided to stay in the resort as the only guests in the entire property. Surprisingly they operated the entire DG set only for lighting our room and AC. The property faces backwater has amazing sunset view from the terrace. Though it is about 12kms away from proper Kollam town, its well maintained, serene and ideal for family vacation. Anil kept a track of our food requirements and Sanjay tracked the housekeeping requirements, perfect to the last T, without hesitation of running the entire DG set only for us for 3 days! Probably the HO of Panaromic Holidays/ Magic Holidays needs to be more quick in ensuring that the staff on the ground gets support. The transformer was supposedly not working for almost 15 days.

Worst experience in your Kollam U21 resort! Worst experience in your Kollam U21 resort!

by ShyamGarg on February 3, 2014

25th Dec. when we reached here late evening, I could not relate this property to the one shown in pictures online, neither to any time-share standard nor even I could relate this property to the image and standard of Panaromic United 21 Magic Holiday group. I have recently gone through a membership presentation from one of your marketing representative in Pune. We can relate your group to one we have seen in Pune is Area51 etc. The approach pathway is stinking, room condition is really very basic and bad as seen in pictures. I do not want to hurt you by any further personal comments. After my verbal description of this issue and request you have promised to refund all our money back for this 10 room night booking through coupon no. 2402 and 2403. Still as we have occupied for 1 night 3 room as we were not having any other option. I would like to mention that the resort manager Sharad and other staff are cooperative and they tried to help us as much as possible but the property itself is really not up to standard. Further to my mail about the state of the property yesterday. Even after knowing that the property is in very bad and worst condition, it was too late to find another hotel that late so we decided to stay overnight on 25th Dec. We could not sleep the whole night as the AC were fixed on 26c to save power that making the room very suffocating and hot. Even the bed and pillow was very uncomfortable. My friend Ashwin wife fell I'll. This has spoiled the holiday mood of full group. The overall experience is so bad that we can not mention in words. Overall we had very bad and bitter experience of stay at your United-21 property at Kollam. As suggested by you, we checked out in morning of 26th Dec. 2013. As per your suggestion, we have obtained a letter from front desk of this hotel. This is all, I could do to help you to process my refund for all 10 nights as soon as possible. Regards, Shyam Garg. shyamgarg@hotmail.com

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Demo Trip None of the room face the backwater directly. But all are well lit and spacious.

by nithinmagarwal on December 27, 2015

Demo Trip There are suit room which the hotel manager given to us was bit better.

by ShyamGarg on February 2, 2014

HOTEL AMENITIES

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  • Room service
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  • Doorman
  • Laundry facilities
  • WIFI
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  • Banquet facilities
  • Housekeeping
  • Dining

  • Restaurant
  • Activities

  • Gym
  • Fitness Centre
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  • Internet Access
  • General

  • Health club
  • Suitable for children
  • Central Air Conditioning
  • Food & Beverages

  • Coffee shop or cafe
  • Outdoors

  • Swimming pool
  • Safety & Security

  • Doctor on Call

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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