Kovalam Beach Retreat

There was no restaurant in the Hotel, complimentary breakfast was just bread n butter. However, room was neat and tidy. Rest everything was just average.

The property was well maintained and service was quite adequate. The staff was responsive and they really make me feel relaxing over there. The dining facility was also sufficient and location was suitable one.

After making reservations, I read some not-so-good reviews about the place, hence was not expecting much. To my surprise (or lowered expectations), it turned out to be pretty decent. 1) Room, bathroom was very neat and clean. No great interiors but well kept. 2) Very friendly, efficient staff. Good service. 3) Buffet breakfast was also very good. 4) It is close to kovalam beach which is a plus point. Downside - Resort property is not well kept. There are not pleasant gardens,landscape to take a walk. Area just outside the resort is deserted.

Our hotel stay was not a good experience. Front desk staff was non cooperative, Food was only local cuisine, no restaurant menu in room, room service was also slow, there were no newspaper in room, no wi-fi, it was not at all 3 star property. Hotel did not have any airport pick up, not helpful in hiring taxi. We would never prefer this hotel anytime again.

not good receptionist see like not wanted us ,very unpleasent welcome swimming pool in photo only not functional no tea/service after 9.30 pm and in morning AC has remote but no control tv has 10-15 Chanel only hotel is not more than 1 star