Soma Palmshore Beach Resort

The resort is very near to the lighthouse and conveniently located. We were very happy with the rooms allocated as we had balconies overlooking the beach with greenery surrounding it. There is a private beach on the property where you can spend some quality time. Swimming Pool is also nice and we spent some time there as well. The food was good enough, but the restaurant staff probably needs a bit more training. Overall I loved our stay here. It was relaxing and rejuvenating. Feedback: Property should be a bit more maintained, groomed trimmed painted. And training to the restaurant staff.

We stayed 2 nights here - the rooms were basic and needed some care but overall clean and pleasant. The grounds of the hotel are beautiful and well cared for, and the private beach is very lovely. The pool was perfect to swim in when the waves were too big on the beach. Location is a perfect 5 min stroll into town each evening. Would recommend for a short stay.

It has a great location. But rooms are not maintained. I asked for towel, they questioning me, what i did with the towel which where in room. When i said i needed extra, manager rudely said towel is in laundry, u will get tomorrow. Who the hell does that in hotel business? No coffee and milk powder available in room supplies. When i asked, just blankly replying NOT AVAILABLE today, when i complaint then they provided. Water Kettle was defective. Hotel staff argue and tell u to come on time if u go for breakfast at 10am which was included in the package and breakfast timings was till 11 mentioned over there. Conclusion: They r not at all interested to treat u as their guests. They r just into business of making money by giving poor services. NEVER GOING IN THIS PLACE AGAIN. THERE ARE OTHER BETTER HOTELS TO STAY DO SEARCH THEM.

This place has the worst service, and the staff members are utterly ill-mannered. Whenever you call any of the guest service numbers, you feel resistance in their voice. It's like they are unwilling to talk to you and don't want to provide the service to you. I had ordered 5 cups of tea, and the person brings only one cup. What kind of a hotel does that? Does he expect all of us to drink from the same cup one by one? They even lack basic common sense. If it were up to me, I would shut this place down. This hotel feels like an insult to this prime location. The rooms are a joke. Lack of maintenance, lack of infrastructure, lack of service. I will not recommend this hotel to anyone.

Great location. Good resort to stay. Restaurant service should improve. I don't blame the entire restaurant staff but would like to point out especially Anil, this person is full of attitude and behaves very rude to customers. Other staff members are very polite and responsive.