The services were good. The food was nice. The decor of the room was appealing. Staff were friendly and professional.
Mon, 21 Oct – Tue, 22 Oct (1 Night) | 1 Room | 1 Guest
The services were good. The food was nice. The decor of the room was appealing. Staff were friendly and professional.
The Travancore Heritage is beautifully located amidst greenery and the beach, which was just 5min walkable distance away. The food option here is fantastic we liked both the south Indian and Mexican cousins. The room quality and the service was also great.
Their cottages were brilliant and rates were quite cheap but people were arrogant and they didn't assist us promptly. Otherwise there was nothing wrong with the food arrangement or other facilities.
We have stayed in Kerala Magic room type, it was excellent with lovely sea views. The service was good but the ala-carte menu was very expensive. Overall value for money hotel.
the property was really worth the amount charged. The room was spacious and decor was fabulous. Service was quick and staff was professional in their approach. Food was awesome in taste and offered in different varieties is well. Location was also convenient.
Location was beautiful. Our room was clean and neat with all the facilities. The service provided by the staff was quick and prompt. We had food in the restaurant, it was lovely in taste. We would definitely recommend this hotel to others.
We have stayed here for 2 nights during our Kerla trip and its was a great experience. Our Beach Grove Double Room was excellent with all the facilities. All Staffs attitude towards the guest was awesome. Ambiance was perfect and its really worth staying here. I'd strongly recommend this property to others.
We found the cleanliness of the hotel Excellent. The hotel's surrounding was appropriate for shopping. Both the quality and taste of the food are really good. The room size was great.
The service offered was excellent. Our stay was enjoyable in this hotel. The accommodation given to me was great value for money. The restaurant was clean and the breakfast was awesome in taste.
It was an excellent stay indeed. We really enjoyed staying there. We liked the food & their prompt service. Room was comfortable. A great property to stay without any hassle.
The management was horrible. We waited for a one long hour to check-in because of the unavailability of room. I was disappointed with their arrangements. I was looking out for a private but it was a common beach shared by around five hotels. Apart from that there was no issue with the room facilities, food or service. It was fine.
The room was slightly uncomfortable. The bed was congested. The food was excellent but the room service was not instant. The staff was bit lazy. The location was normal. The ambiance was really pleasant. Overall it was an average stay.
Hotel is good. Room was comfortable and clean. Staff was good at the service. Food was good to taste. Its an above average property.
I had booked a Premium Mansion at the Travancore Heritage which claims to be the world's best heritage hotel in Kerala. The name "Premium Mansion" had already raised my expectations. The entrance to the hotel was pretty ordinary. We were served coconut water on arrival. Then a lady guided us to the "premium mansion". We were really excited as we walked through the hotel premises. All our visions were shattered once we entered the premium mansion. The room smelled too bad. There was nothing premium about the premium mansion. Our mansion was on the ground floor and there was hardly any view of the sea as was promised during the reservation. There was no bath tub in the bath room contrary to what is mentioned on their website. There was no menu in the room. We were provided with the menu on request. The prices of food items were sky high and to add to that there were additional charges (20%) for the room service..I made a request for change of room but the hotel was running full. We somehow spent that night in the mansion with brief interruptions from insects and spiders which made the night very eventful. The next morning I called up the reception and asked for a different room. After much fuss he finally offered us a suite for an additional payment of eight hundred bucks. We went to have a look and immediately decided to shift to the suite. The suite was what I deserved for the amount I had spent. It was so much better than the premium mansion. The view of the sea was breathtaking. There was a Samsung Plasma Screen TV set with a couch in front of it. I thanked God for saving my honeymoon from getting ruined. We went to the sea beach, part of which is privately owned by the hotel. We had a lot of fun at the beach and were really tired at the end of the day. Part of the hotel is situated on a cliff. The premium mansion as well as the suite were situated on the cliff which also meant a lot of walking up and down due to the irregular surface of the cliff. We had to literally climb our way to the restaurant and it helped our digestion :P. I would recommend the suite for the future travelers. Its much better than the rest of the property that the hotel has to offer. Mine was a very costly stay as only breakfast was included in the package and a buffet meal was priced at 500 bucks per person. So be ready to lighten your pockets if you are planning to stay at the Travancore Heritage and never opt for the premium mansion!
Rooms are not good.
Ultimate property. All of us had a great time.
Our stay was comfortable with decent clean rooms. Location and service was good. The only comment I have for the food is bad.
Great heritage property with very friendly & needful staff. Everything was perfect.
It is one of the best hotels in Kovalam. The staff are very good of the hotel, their service is pretty prompt. There is a swimming pool in the hotel. Rooms are cleaned well by the staff and the interiors were good of the room. I like the restaurant very much of the hotel we had our food there. I enjoyed, having a great time at this hotel.uch of the hotel we had our food there. I enjoyed, having a great time at this hotel.
I stayed at this hertiage property with my wife for 2 nights. It was completely relaxing. The room is well furnished with a balcony. We had a lovely Ayurvedic massage in their treatment rooms. However if you plan to visit the spa, you have to pay for the experience. The restaurant is clean and offers some mouth watering local keralite food. The coconut fish and prawn curry is simply awesome. The stuffed crabs...but take care to mention to the one taking your order to avoid making it spicy otherwiseexperience. The restaurant is clean and offers some mouth watering local keralite food. The coconut fish and prawn curry is simply awesome. The stuffed crabs...but take care to mention to the one taking your order to avoid making it spicy otherwiseexperience. The restaurant is clean and offers some mouth watering local keralite food. The coconut fish and prawn curry is simply awesome. The stuffed crabs...but take care to mention to the one taking your order to avoid making it spicy otherwise ...
Travancore heritage is a very picturistique, heritage & authentic kerala beach resort with very beautifull sea view. Some good points about the hotel were: 1) It is one of the best located hotels in kovalam away from regular hotels cramped at kovalam and hawa beach. 2) Beutifully architectured with traditional heritage look which gives a relaxing feeling as soon as one eneters the hotel. 3) Wide menu, dining and buffet options as compared to other hotels 4) Very courteous restaurant staff which tries very hard to make your dining experience very good 5) Very well built up property with 2 swimming pools , yoga centre, 3 restaraunts, different living sections like beach groove, premium mansions, cottages etc 6) Value for money Some points of improvement: 1) My driver was complaining that adequate and neat facilities were not available for them 2) reaching the hotel is a problem as not many signages are available en- route 3) hotel didn't had king beds in beach groove rooms and premium mansions, what they were doing for couples was joining 2 single beds which left some gap between mattresses. 4) At the adjoining beach, hotel offers certain beach facilities like lifegaurd etc but never saw them at the beach.
Everything was smooth as I was dreaming thanks a lot for making it a memorable moment.
a hotel overall.
Comfortable rooms. Enjoyed my stay. Food options were limited but good.
(based on 787 reviews)
It was a very pleasant experience at the resort. The property is wonderful and complements the excellent beach which is ideal for bathing. The dining experience was good with freshly prepared and delicious seafood fare. The surprise at midnight was also well arranged according to our plan.
We visited Travancore Heritage for a two-day outing from our Company in Technopark on Sep 27th and 28th and the entire team was happy and satisfied with the event. We had close to 70 people in our group and the property had all facilities and capacity to host such an event. The stay was excellent especially the cottages and food was of high quality. It is very spacious, and the sea view ambience was mind-blowing. We had enough out door games and activities to keep the entire group engaged. I would strongly recommend this resort for any family or professional events.it is a great place to have some time off to relax. The entire team had a very warm welcome at the resort. Special thanks to Maya, who is the marketing Manager of the resort who took special care of our team. She was there to welcome us, ensured that the whole group is served with welcome drinks and made everyone comfortable. We had organised some events there and she provided great support for us in arranging the sound arrangements for those. She took us through the entire property and provided guidance on all facilities in the resort. She ensured that the food is served on time and was always available in phone or person for any help required. Till we left the resort she was there as a big support for us. We appreciate all her effort and support to the entire team.
We went there on 5th October and stayed for a day. The place is strategically located and they received is well.It has 2 well maintained pools and rooms were also good( we choose Sea View rooms). The only problem I found was their Kitchen section. Food rate was definitely on the higher side and service was very poor..There are several people standing without much response..The tase of the food is below par when compared to their rate...The Resort which I stayed in Kumily a week ago was too good when compared with the rate as well as quality. Apart from this we enjoyed our stay...May be they need to focus on their Food department
So we decided to book our stay at this marvellous beach heritage resort. After looking at the reviews on trip advisor ( little did I know that reviews here at times are not genuine and the hotel staff tries to persuade you to delete it and rewrite the entire thing and change it to a positive review). I had booked a stay in July 2019 for my travel in October 2019. Inspite of booking in advance, calling them for a confirmation and sending across an email to confirm about the stay, cost and number of people, they chose to just blindly write in the email that the costing and number is pax is confirmed. At the time of check in they tried to added extra charges and when we showed them the email, they decided to take a different approach towards this and added an extra cost for children ( which they forgot to.mention in the email clearly). But we were fine with it and agreed to the charges. We had reached the resort at 1pm. We decided to have lunch till the room gets ready. The type of room I had booked was Beach Grove - Partial Sea View Room. We were given room number 63, which had no view of the sea at all forget even partial view. The TV was not working. When we called the reception and asked what happened to the partial sea view room.. They chose to give all sorts of excuses. When we said fine we will write a bad review on TripAdvisor, the concerned person said "yes yes please do that". I then chose to ask for the manager, but they said the manager was not in office presently. After a whike a person from the front office came and showed us another room.with the partial view and we were happy the room. but since the room was not ready yet.. We had to wait till 4pm. So we waited from 2.30pm to 4pm... Still no sign of the change in room...by this time I was already angry because when asked for extra towels they didn't give towels in the duration of 1.5 hrs. I then asked for the manager again and I was informed that he was on leave. And I insisted that I talk to him but they did not oblige and neither did the manager have the courtesy to call us and check on this issue. Everytime a new person from the front desk talks to us and gives a new story. There is a major communication gap between the staff.. Be it front desk or housekeeping. When asked for umbrellas we didn't get even one in the two days stay. We were finally given the room with a partial sea view at 4.50pm... Finally at around 6 pm we decide to head to the kovalam beach and when we reached the front desk to ask about the umbrellas and complain about the communication issues they have.. They just chose to keep quite and not speak a word. And when I raised my voice suddenly a lady named " Maya" appears and asks what the issue was. I refused to repeat the entire thing to her as I was alrwady upset. Please note there was no profane language used or spoken to the staff rudely as we were travelling with kids and we certainly are not the type to lose temper that easily. During the stay for the next 2 nights. We chose not to eat at the restaurant except the breakfast that was included in the package. Breakfast was great. The optionsfor the dishes were wonderful too. But the lunch on the first day was not great. There was barely anyone at the restaurant and the service was extremely slow. We ordered : 1. Macaroni with cheese and cream - it was bland.. It was sweet and not catering to the Indian palette. 2. Hot and sour soup was warm.. But again not spicy as it is supposed to be. 3. Greek salad - what was that?? Where is the lettuce and why so salty? 4. Steak Diane - not worth the amount paid and barely any vegetables. 5. Virgin Mojito - not cold enough and too sweet. 6. Beer : thank God this was chilled. Food clearly lacked the basics and chef needs to pull up his socks atleast for the ala carte menu. The amount we paid for this lunch..I could have had a good and a better meal at ITC Gardenia. So things didn't end here. The next day morning while we were having our breakfast " Ms Maya" chose to come to me and talk about my temper issues and told me that I should have spoken to her... She again calls me in my room at around 11am and says " you were very temperamental so I didn't talk to you then and u went away outside.. This is my personal number if you have issues please call me directly....please delete the review. Otherwise my salary will get.." Really? U gonna tell me to delete my first review because ur salary will get cut??? What extra efforts have been put to make our stay comfortable?? How many times did we have to call the housekeeping or the front desk for basic things like towels? Extra bed? Umbrellas? Footmats???... Why should I delete my review. My first hand experience was not good. Hence now I am going to attach the original review too along with this edited review Ms Maya only for you. Things don't just end there. Ms Maya chose to call me again yesterday night while I was out with friends and disturbing me and again " reminding" me to delete my review.. Again on the day of checkout today morning while having the breakfast. She comes again up whole I am having my breakfast with my family and disturbing me and telling me to delete the review. I told her I won't be deleting it now that you have " reminded me so many times and eating my head".... Whoever the manager is.. - sir / mam...you need to train your staff not to disturb the guests when they re with their family. We are on a vacation and spend our hard earned money for these vacations.. We expect quality service when booking at such places... Communication is always the key to a good business and this place needs it.. Attaching pics of the rooms also so show the condition of the bathroom ceiling.
This resort is very beautiful and peaceful to stay. Sea view is awesome. We booked sea view room at view is very pleasant and relaxing. Rooms are clean. Private beach is also clean enough to enjoy. My experience was excellent.