From the location to the services they provide and the quality of the rooms, this place is a perfect getaway. Courteous staff, beautiful ambience, amazing food and a great spa are just a few of the numerous reasons why I thoroughly enjoyed my time here. Already planning my next stay here!
This property has an excellent view of the arabian sea. Really liked the service of its staff. Special call out to Mr. Sonti, and all the catamaran staff. The food was amazing and had proper kerala authentic taste.
We really enjoyed our time here and would look forward to visit it in the future.
Turtle on the beach is a beautiful property at Kovalam with beautiful views of the Arabian sea. With a beautiful interior, placement of the pool that gives a scenic view of the coconut trees and the sea, activity room, a good selection of books in its library, gym, and a good bar it sure helps to keep the guests captivated all times of their stay.
The rooms are big and have a balcony, some rooms have pool view and the upper floor rooms have a undisturbed sea view. The rooms have the basic amenities but small things like a dental kit or a sewing kit are missing. However the rooms are clean and the house keeping service is efficient.
The reception and housekeeping staff is very polite and always have a smiling face. The restaurant has a little vibe of confusion among the servers however they make sure that everyone is well served properly. There are a variety of food preparations- both north and south Indian with one continental dish daily, but there is a scope for slight improvement in overall taste.
All in all the hotel is good for staying on short trips and is one of the good hotels in Kovalam.
Today in the evening we checked in the resort around 5 , all was well organised trouble started in night when we went for our dinner which was in our meal plan , horrific experience firstly the food arrangement was not as per 5 star level , Service level worst once can ever imagine , spoken with food manager he was also having a causal approach as it is not new to him then spoken to Gm for the same but then also nothing changed at the restaurant all our family came hungry
Then we have booked a extra bed called twice in a span of 55 mins and every time we were told 5 mins
Then went to reception personally to check what is the issue came to knew that they have only one housekeeping staff which manages all the things and being night time he was busy
Have need seen such casual approach and behaviour in a 5 star property I am really wondering how did the ppl can rate such bad services as a 5 star
STAY IN A OYO HOTEL BUT NOT HERE
This place at kovalam beach is a great place the beach is walkable.the rooms are big. The hotel staff are good an ready to guide you .the hotel has a restaurant which has a great spread.The restaurant makes full attempts to make you happy with a variety of different cuisine The staff at the restaurant are friendly and keeps you comfortable Must visit this place IT ROCKS.