Uday Samudra Leisure Beach Hotel & Spa

Overall experience would have been great if it wasn't for their Restaurant service. Not sure they train the staff but being 5 star hotel one would expect to have correct order served and correct amount billed I the Restaurant. The food did not taste any good either. Other than that it was quite well. Rooms were nice and there were other facilities available but we did not use.

Beautiful property on the beach front. Their reception area is well thought out reflecting rich Kerala culture. Rooms are spacious with balcony. The flip side is that still many rooms are having manual key system and we had a tough time to lock/unlock the rooms. Ceiling lights are missing in our room. There was no shaving and dental kits in the room and on enquiry we were told that it will be given to only those who demand. Overall nice hotel and food other than Kerala style needs improvement.

Sprawling property by the beach side. Not much of beach front though. Place has a rustic charm. Rooms are good. Three swimming pools. Food was excellent. Executive Chef Sebastian was a gem. Took special care. Try out the place if you visit Kovalam.

Resort ambiance & food is good but room servicing, house keeping is very poor. No toiletries, dental kit was provided at the time of check-in even after calling several times had to go to reception for the same. Staff management was very poor & taking too much time to provide anything that is ordered. During the time of check-out, I was having infant with me & I request for water at reception, they asked me to go to restaurant for water bottle & when I reached their I was informed no bottle service is provided from restaurant.

Visited today for lunch. Very bad service starting from the security and the lady at the reception. The restaurant waiters behavior is unacceptable. He took 1.5 hours to serve what we ordered. The grilled chicken was not cooked properly and when we informed this, he took another 25 min to cook it properly and give it back to us. The ambience is worth it, but the food quality, taste and the behavior of the star deserves a 0 star rating out of 5.