Vivanta by Taj - Kovalam

We stayed in the presidential villa, a two bedroom duplex stand alone cottage with a decent size splash pool for a bit of a swim. One could see the sea in the distance. that's the bit which robs the hotel's charm - its not on beach. One needs to take the hotel buggy to get to the sea side. they have an excellent restaurant there, Bait, where we enjoyed a couple of dinners. For an expensive villa like the one we stayed in, besides the tea coffee makings and unlimited mineral water,there were no freebees - no fruit basket or cookies,. But the hotel staff are excellent and their service orientation is great. The Coffe Shop at breakfast time does tend to get crowded and a simple order like a cup of black coffee, can take time. The Bait restaurant by the sea does offer guests a couple of hot snacks and tea-coffee in the evening to watch the sun set in a relaxed manner. The lagoon ride is pleasant but very short. In the villa, wish there was apowder room in the sitting area downstairs instead of upstairs. Over all pleasant, but not sure if it would be convenient for elderly people, not too fit folks, coz there are steps to ciimb to the villa, and buggy rides to take from one place to another. The spa services are excellent.

This hotel offered us a warm welcome, provided us with a beautiful room and lovely food. The food and catering staff looked after me very well and ensured that I was able to keep to my gluten free diet. The hotel also provided luxury shampoo, shower gel and a Good range of lovely toiletries. In addition, the cottage supply of water, tea and coffee was always plentiful. A couple of unique elements of this stay included the daily offering of fruit sticks in the hot weather, and the opportunity to share tea and snacks with other guests from 5.30-6.30 daily. These were thoughtful gestures and made this hotel stand out from others we have stayed in. There was also a golf buggy service if needed or wanted as the hotel was on a slight incline. Overall a fabulous hotel and service.

All good stayed very recently. Appreciate efforts made by team specially naresh, Esha, Anant, Shadab. Absence of private beach is felt. Little disorganised as we have had to ask a particular dish two three times particular day. But overall nice experience. Best was sitting in evening in sea side bait. All the best and please somebody be there from the staff when guests check out. It gives a different feel 308 room Regards Varun

Visited Kerala & our last stop was at the Taj. Excellent service from overall staff. Service at the restaurant under the leadership of Natesh was very good. Could not fault anything. Really went out of their way to help us. Would definitely recommend this hotel.

The Taj Green Cove is a 5 star hotel set in beautiful grounds. The swimming pool is stunning. The staff are friendly and helpful but so disorganised. It wasnt unusual to ask 4 times for items in the dining room and then for it to be wrong. The worst thing for a 5 star hotel was that they expected you to re use your cutlery. They cleared the plates but left the cutlery. We complained many times to the manager(s) who said the staff had been told but nothing changed. The cutlery was very old and the knives were blunt. The whole hotel was in need of refurbishment. In spite of all that we loved it