AC Deluxe Room - CP
Price for 1 Night
5 Rooms Left!
AC Deluxe Room
Sun, 29 Jan – Mon, 30 Jan (1 Night) | 1 Room | 1 Guest
AC Deluxe Room
(based on 30 reviews)
I had given advance amount of 50000/- to hotel for celebrating my marriage anniversariies 3 months before the event . However just 1 week before I came to know that mannagment has changed and I had one of the most horrible experience of renegotiating rates etc finally taking back my advance. Would like to caution all to avoid this hotel
We stayed there on 16 th April 2016. It's a nice property easily accessible. After booking I read a few feedbacks which were not very good. This made me little worried but this all vanished with the warn and smiling welcome of Mr Noor at the reception.Even Mr Ketan and Mr Deshmuhk are very accommodating . They promptly changed my room choice to fit my group. They provided my old aunt with a wheel chair to have a stroll in the lawn. The only care you have to take is - order your meal in advance. Give them the order 30 minutes in advance and be sure to get everything nice and tasty. Don't go by what other reviews say, the management is really nice and helpful. All in all it's a nice place that fits for your budget well.
Please don't stay here its horrible no entertainment its just a hotel with swimming pool. No gym. Room service is pathetic . Waste of money ....waste of money waste of time. Its just marketing tacktics.
Chose this Hotel because all the other good Hotels in Lonavala were booked for the long weekend and this one had some space. So we booked instantly and the tariff was reasonable too. Why I chose this place is because it had: Swimming Pool, TT Table, Carrom and a pay-for Pool Table. So we thought it would be amazing to spend a day having fun in Lonavala's climate along with all the fun features at the Resort. Which were actually fine by the way although the pool needed more filtering and purification the other things were pretty decent. Some staff members were sweet. The place could have been beautiful if maintained better The problems started when we entered the room. 1. There was some noisy conference room besides the rooms where people are very loud, so it totally kills the peaceful mood. 2. The rooms look good actually but expect nothing from views. 3. No Towels in the bathroom. Took 5 Room Service calls and they brought the Towels by NIGHT 4. They ran out of Extra Bedding which caused us trouble but they refunded for it 5. The food in the restaurant is pathetic. the restaurant has no air conditioning and in the day time it gets smelly and hot 6. Bed Bugs. The room had Bed Bugs....enough said !!! 7. The bathrooms weren't equipped with toiletries. 8. The booking said Super Deluxe, we were asked to adjust with Deluxe rooms because it was a long weekend. 9. No Coffee/Tea sachets or Hot Water in the Rooms. No Refrigerators (Deluxe Rooms) 10. But Bed Bugs ????
Good: Hotel has good amenities viz. Swimming Pool, Indoor Games, Garden and good room facilities, the price we paid was value for money for the amenities and the offerings. Food is little costly but good food. Bad: Restaurant, Room service and House keeping staff is very slow in service, front desk staff is prompt. The hotel is quite far from market, hence car becomes a necessity for local travel. The AC in the room made a lot of noise and was not quite effective They had 2 separate beds for a deluxe room which was annoying, we asked for a King size bed since I went with my wife. They do not have a king size bed in deluxe rooms, who goes to a resort with 2 separate beds ?
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