There is nothing to say about this Hotel. What ever the pictures you see online is just a show case. I went last week with my family and stayed 1 night. As some of users mentioned about the neatness. I call the hotel before one day and ask them to clean the room. They promised me the same. But, nothing was cleaned all walls, bathrooms, curtains, bed sheet has dust and room smelt like you are going into an cave where bats live.
by the time, we entered into the hotel, we witnessed that they are cleaning the floors around premises and they are just pushing all the water into the Swimming Pool. So, Travelers be careful.
As per maps, it is showing very nearer to the lonavala railway station and looks like you can wake upto the hotel. But, in reality, it is far, you have to pay 100/- to reach the hotel and it is very isolated. So, for everything you need to come down to lonavala.
There don't have extentions/reception phone. So, you have to come down to reception area or they will provide a mobile number. So, you can reach them.
There is nothing there. All were rusted and damaged and there is no gym/Play area for adults.
They have their in house local travel service. Seems, they are tie up with some of the local business. Example: They take you to Lucky Wax Museum instead of sunil's wax museum. They say, both are same and lucky's wax museum is sister branch of Sunil's Wax Museum.
Conclusion: Don't ever consider this Hotel.
I booked this hotel for one night stay. The hotel lack the neatness and maintenance. I am left with no water in the room. Room service guys are very harsh. The walls and curtains are very dirty. We can see sewage water surrounding the compound wall. AC not worked. The bed light and bed is dirty and not washed. The switches and electricity is under repair or damaged.
Only pro is, it is on the old pune-mumbai highway. Easy access to railway station, bus stand and town.
Visited last week with family. Approach itself dumped with garbage. Rooms not clean. They do not have restaurant so you wont get anything to eat. Most of the rooms were occupied by singles,most of them drunk and making noise in lobby. For safety concerns, checked out same day. Not worth for the money.
front desk staff friendly , however take a long time to get the job done....property poorly maintained , bath room doors require refurbishing and repairs.....no proper flow hot water flow in the bath rooms bathroom fitting nee to be cleaned and polished.. total mess in the lobby and property premise during rain..the front gate floods and have to step in to puddle to enter the hotel a small ramp to avoid stepping in the water not even considered by the management.....no car parking ,car have to be parked outside where it is floods ...food taste so so.....don't even try the Chinese food on the menu ....a road side Chinese stall cooks can deliver a better taste ....in my opinion this hotel need to be improved ....
I stayed in RR with family on 20 May 2017. Hotel is right on old Mumbai-Pune Highway and @ 2 Km from Lonavla market towards Pune. Though it was a pick season, I easily got room at very attractive price, including extra bed. Check-in was smooth. Parking is outside the hotel. This property is touching the main road.
This is a big property, but needs proper maintenance. The new management is trying there best, to improve the situation.
Room was very spacious & clean, with a comfortable double bed. They promptly arrange an extra mattress for us. Toilet was clean and big. Hot water available from 6 am to 12 noon. Towels and soaps were provided.
AC & TV were working properly. My room was at backside, and having a view of local area.
Intercom in the room was not functioning properly. Furniture in the room was OK. They have inhouse Restaurant. We ordered food in our room. Test was good, but little spicy. Tea was excellent. Room service was prompt.
They have a pool, which is in good condition. The Garden around pool is well maintained. Overall, our stay was peaceful and comfortable.
Instead of staying in Lonavla market area and burn holes in your pocket, Hotel RR is a very good option.