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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Lonavala

Fri, 27 Jan – Sat, 28 Jan (1 Night)  |  1 Room  |  1 Guest

La Exotica(formerly Sweet Heart Hotel)

New Tungarali, Indira Nagar,Near Tata Colony,T.P. Scheme No 1, Plot no 154-155, Lonavala , 410401  |  Show on map

Highlights

Amenities

CHOOSE ROOM

Fri, 27 Jan - Sat, 28 Jan | 1 Room
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  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

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  • Overall Rating

    • 2.3 Poor  

      (based on 7 reviews)


      42% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 2.0
    • Service Quality 2.7
    • Dining Quality 2.0
    • Cleanliness 1.9

JAYRAJ from Lonavala, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

DON NOT LOAD...........PULLED OF ON REQUEST.....It was a horrible experience with this hotel. We had stayed in this hotel only for 3 hours. Our room was dirty, it was not cleaned properly. Even the room was stinking very badly. This hotel is not value for money.

Jayakumar from Lonavala, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 3/5 Dining Quality: 3/5 Cleanliness: 2/5

Location wise the hotel is pretty well located and parking too is available for a few cars in the place. The lobby was pathetically kept, and looked shabby to say the least, and my fears did come true. It turned out to be the worst hotel I have stayed in my life. Absolutely pathetic rooms in bad conditions. Rooms were dusty, and smelled of cheap phenol while we entered. Bathrooms too were not in any great conditions. Food was quality, taste average, not bad I would say, however, was priced quite exorbitantly. There was also a major gimmick by the hotel staff while I was checking out saying we had only payed for 4 instead of 5 persons. It took another half an hour to sort it out. All together, I do not recommend this place to anyone who visits Lonavla.

ABHIJIT from Lonavala, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 4/5 Dining Quality: 2/5 Cleanliness: 3/5

room quality and food should have been better

KAUSHIK from Lonavala, India recommends this hotel Posted:  Room Quality: 1/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 1/5

VERY BAD EXPERIENCE WITH HOTEL DONT WANT TO SHARE ANYTHING.

Meet from Lonavala, India recommends this hotel Posted:  Room Quality: 2/5 Service Quality: 3/5 Dining Quality: 2/5 Cleanliness: 1/5

Very old interiors and badly maintained room. The bed linen was torn. White towels were 'grey'. Restaurant was equally bad. The staff made food which could just resemble the name of the dish. Veg and non-veg main course items had same base gravy. Bread was not up to standard. Overall very bad experience.

No Reviews Found.

Demo Trip Stay away from this hotel. Nearby, Kumar Resort is a better option.

by Subhobrata on January 13, 2015

Demo Trip If you are reading this you haven't got a booking. The view from the Maharaja Suite - # 203 is ok. Did not see a fitness centre or a spa. Please ignore the ratings.

by krishna_i on August 20, 2012

Demo Trip Rooms in the new wing - Executive rooms as they call it.

by rijin_mech on November 14, 2011

Demo Trip my advice is do not take food package along with room rent...Food will not be delivered in your room (even if u r ready to pay extra cost)

by thangudingu on September 3, 2011

Demo Trip Ask for rooms in the new wing.

by MumbaiFranky on August 11, 2011

HOTEL AMENITIES

  • Services

  • Room service
  • Wedding services
  • LCD / Projector
  • Business center
  • WIFI
  • Laundry facilities
  • Parking
  • 24-Hour Front Desk
  • Outdoors

  • Outdoor Pool (all year)
  • Swimming pool
  • Kids Pool
  • Transportation Service
  • Dining

  • Restaurant
  • General

  • Newspaper
  • Conference Room
  • Media & Entertainment

  • Internet Access
  • Telephone

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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