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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children
Retreat Heritage Lonavala Rating3.0/5, based on 71 Review(s) Price: Rs. 3,658


Sat, 21 Jan – Sun, 22 Jan (1 Night)  |  1 Room  |  1 Guest

Retreat Heritage Lonavala

Cst 22, Rs No-208,Behind Bus Stop, Near Bank Of Baroda, Lonavala , 410401  |  Show on map





Sat, 21 Jan - Sun, 22 Jan | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children
    (Additional - 1.4% Service Tax & 0.5% Swachh Bharat Cess)
  • Super Deluxe Room

    View room image

  • Inclusions

    • Room Only


    • Telephone
  • Price for 1 Night
    Rs. 3,658
  • Room Overview

    Super Deluxe Room


  • Telephone
  • Suite Room

    View room image

  • Inclusions

    • Room Only
  • Price for 1 Night
    Rs. 6,707
  • 4 Rooms Left!



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  • Overall Rating

    • 3.3 Average  

      (based on 3 reviews)

      100% of our customers
      recommend this hotel


    • Room Quality 3.3
    • Service Quality 4.0
    • Dining Quality 3.0
    • Cleanliness 3.3

Vivek from Lonavala, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 3/5 Dining Quality: 2/5 Cleanliness: 4/5

The hotel was rated as 3 start, but I could not find any amenities that are the holds for a 3 star.

Danyamraju from Lonavala, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 4/5 Dining Quality: 3/5 Cleanliness: 3/5

faced bad experience with management

Ajay from Lonavala, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 5/5 Dining Quality: 4/5 Cleanliness: 3/5

I got the rooms at very good price, hope to get the same kind of deal next time.

  • Overall Rating

    • 3.0
    • Retreat Heritage Lonavala

      (based on 71 reviews)


    • Terrible 17
    • Poor 10
    • Average 16
    • Very Good 17
    • Excellent 11

    • Location
    • Sleep Quality
    • Rooms
    • Service
    • Value
    • Cleanliness

Terrible staff Terrible staff

by Biji_Varghese on October 18, 2016

The staff are so terrible, we stayed their only because we booked there before we arrive. The staff attitude is so bad, the way they talk and their actions, even they can't help to drop our luggages to our rooms. The rooms are okay and toilet is not so clean. The restaurant is okay, we all did't stay longer their, just because of the staff's attitude. NEVER RECOMMENDED

Avoid if possible. Needs renovation, Avoid if possible. Needs renovation,

by Amit P on October 15, 2016

Property location is excellent, peaceful in vicinity of Bus stand , railway, taxi services, market, etc. However property needs up-gradation specially rooms. It smells bad, linens are old & hard having spots. I got skin allergy from it and now taking medicine. It spoiled my 1 week trip on last day of it. Staff was co-operative provided what we asked for. But when property is old and investment is required on renovation so staff is helpless, Owners should do something now. Choose new properties in Lonavala.

Value for money Value for money

by BurrpSearch on August 4, 2016

Very nice hotel, close to the bus stop and the railway station. Market is at walkable distance. The hotel is very neat and clean. We wanted an early check in and The hotel manager was kind enough to arrange it for us without any hassle or much waiting. The rest of the staff too are very kind. The food is also good! Didnt check the buffet. But the all day menu is good.

Very good Hotel in the heart of City Very good Hotel in the heart of City

by JenishParmar on July 14, 2016

We had very good time with Retreat Heritage. Food quality were good. Hotel location was very adjacent to city center hence good to have walk in city. Very well maintained room, staff very friendly enough. Swimming pool is also very well maintained. Recommended hotel for stay.

Truly excellent customer service Truly excellent customer service

by Ray B on July 3, 2016

I am shocked by the low ratings given here by others. I stayed at the hotel for three days, two nights back in January. I was blown away by the excellent customer service. I was greeted upon check-in with lime juice, was helped in a very friendly manner when having WiFi trouble, was given a free motorcyle ride to the train station when I was in need of a taxi, and was allowed to say at the hotel to do work for almost eight hours after my check-out time because they realized I had no place to go and needed a place to write. Granted, my room was missing toilet paper and had a broken fan socket, but when I reported these the hotel team responded immediately. There is also a school within shouting distance of the hotel, which was a downside if you want to wake up later. But these downsides were far outweighed by the tremendous and friendly customer service I received. Thank you, Retreat Heritage, and my apologies for the delayed review!

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Demo Trip First review the room than select. Ask them to change linens if it smells.

by Amit P on October 14, 2016

Demo Trip Go for suite. Bargain hard.

by Jibu2010 on January 4, 2016

Demo Trip Higher floors have a great view!

by kashishnmm on September 8, 2015

Demo Trip Don't ever go to this hotel. Period.

by sid282828 on January 25, 2015

Demo Trip Good One We can go for this hotel !!!

by Sajinesh on January 4, 2015


  • Dining

  • Restaurant
  • Breakfast in the Room
  • Activities

  • Gym
  • Fitness Centre
  • Indoor Pool
  • Services

  • 24 Hour Power Supply
  • Lift
  • Room service
  • Housekeeping
  • Car Rental
  • Travel counter
  • LCD / Projector
  • Business center
  • Babysitting or child care
  • WIFI
  • Front desk
  • 24-Hour Front Desk
  • Parking
  • Laundry facilities
  • Outdoors

  • Swimming pool
  • Kids Pool
  • General

  • Newspaper
  • Conference Room
  • Non-smoking Rooms
  • Food & Beverages

  • Breakfast Services
  • Safety & Security

  • 24-Hour Security
  • Suitable For

  • Youngsters
  • Child Friendly
  • Media & Entertainment

  • Internet Access
  • Flat-screen TV
  • Telephone
  • Others

  • Trekking Nearby
  • Shopping Close by
  • Room View

  • Landmark view
  • Bathroom

  • Towels
  • Kitchen

  • Dining table


  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • will not be responsible for any service issues at the hotel

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