Not at all Worth the points Expedia deducted from my account. The property is not at all kept well. Apart from the staff nothing was worth mentioning.
Light, TV, even the phone was not working in the room i checked in.
Food was just average, breakfast buffet was below average with food finishing and the staff taking too much time to replenish.
Hello....the location of the hotel is simply amazing..coming to check in proceeds ..it took some time as we had arrived early but it was smooth...front desk guys were decent and ready to hear..coming to rooms..they are big and decent .I loved the rooms and also the view frm room...food was also good..they should include more menu to buffet but nothing to complain..it was good.only problem which we faced was my friend lost his mobile in lobby area and to our surprise when we asked for cc tv footage they didnot have camera fixed in lobby !!!! That's really surprising for this hotel..overall enjoyed the stay
Good for a perfect weekend, I went there for a conference although.. Rooms are very big spacious..Staffs are helpful..Indoor games activities,outdoor party lawn, a nice restaurant made it complete. Would like to return there once again soon.. Peace, Greenery are the key reasons to like the property...
This hotel is by far the best hotel in lonavala. I have stayed at fariyas, dukes retreat, citrus .. But lagoona is a different league .
Its away from city traffic , over looks beautiful mountain range ..The pool is nice and clean . Wonderful landscaping next to the bar .. Super ambience of the bar .
We stayed in the Suit and no complaints at all .. Rooms are nice and clean , staff is super excited to serve you.
This was my second visit to the hotel . During the first visit i travelled with friends and had a unwell child . The staff went out of the way to help us out and were out on the roads with us late night for a specific medicine to be taken from medical shop.
Kudos to the entire Lagoona Resort team for being so wonderful.
Talking about the food , i had taken a package of break fast and dinner .. The break fast chole bhature were amazing .
Dinner had a good spread of vegetarian dishes , dal makhni was my personal favorite .
its a real well maintained place, and the people are good , specially Mr sandy at the head office in mumbai who helped make the booking process very very easy , and the one little hick up was at the reception counter ,where mr shaikh was acting a bit wierd and rude, mr avinash and Mr Kiran in the F & B department made the stay real wonderful by making every possible effort to give the best, we were 2 families and they enjoyed a lot , the other family was of clear vaction view of visiting many places in a day , but their myth broke moment they entered this property, its so well kept , maitained and built, every corner is clean , every one wants to serve , just superb, the food is good, lots of variety and if u still want more, they help you with that too, forget about calories when u visit here, i will still prefer to go again here any time, good with family, good for privacy , good to chill and just in the right place, you can get to the express way in no time and the city also , one of the best place to take a lot of pics and a very scenic garcen and bar too, one can easily just pass time by taking pics, it also has a lot of birds and the room view is too good . Special thaks to MR SANDY, Mr. Avinash, Mr Kiran we have new friend there now .