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1 Person in 1 Room
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age(s) of Children
Room 1:
AdultsAbove 12 years
Children Below 12 years
  • Age of Children

Lucknow

Sat, 25 Feb – Sun, 26 Feb (1 Night)  |  1 Room  |  1 Guest

The Piccadily Lucknow

Sect - B, Bara Birwa,, Kanpur Road, Lucknow , 226005  |  Show on map

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Amenities

CHOOSE ROOM

Sat, 25 Feb - Sun, 26 Feb | 1 Room
Change Dates  
  • 1 Night
  • 1 Person in 1 Room
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age(s) of Children
    Room 1:
    Adults (Above 12 years)
    Children (Below 12 years)
    • Age of Children

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REVIEWS

  • Overall Rating

    • 4.0 Very Good  

      (based on 9 reviews)


      88% of our customers
      recommend this hotel

  • AVERAGE GUEST RATING

    • Room Quality 4.1
    • Service Quality 4.0
    • Dining Quality 3.9
    • Cleanliness 4.0

Mr.A from Lucknow, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 3/5

Service was instant and staff was attentive but room was not so well equipped. I stayed in the many five star properties but it was not up to that caliber. Otherwise food arrangement was decent and location was also close to the airport.

Mrs Anita from Lucknow, India recommends this hotel Posted:  Room Quality: 4/5 Service Quality: 4/5 Dining Quality: 4/5 Cleanliness: 4/5

Hotel is located in the heart of the city. Our room was clean and spacious with all the facilities. We had breakfast in the restaurant, it was amazing in taste. Staff member were willing to help us anytime. It was a comfortable stay in this hotel.

Vinay from Lucknow, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

Free Wifi - convenient location, top class room service - Reasonably priced - Would definitely be back

SAI from Lucknow, India recommends this hotel Posted:  Room Quality: 3/5 Service Quality: 1/5 Dining Quality: 1/5 Cleanliness: 3/5

I have never been disappointed at a hotel like this ever before. For the readers who have being reading my other reviews know that my reviews have always been partial and I always find something good about a hotel no matter how bad it is but for this I would like to explain in brief. First of all this hotel is big liar on their website they have clearly mentioned that they are only 7 kms from heart of the town - Hazratganj( http://www.piccadilylucknow.co.in/travel_guide.html ) which clearly is not the case, it is no less than 13-14kms from Hazratganj (Even Google map shows it�s about 10kms) I was in Lucknow to attend a family function and every day I had to travel about 19kms every day in that hideous traffic just because I didn�t bother to check the distance on Google map and blindly trusted the hotels website. second incident on the second day of my stay at this so called customer centric "5 Star Hotel" I was sleeping in my room butt naked with my girlfriend, I hear the calling bell ring and by the time I could reach the door I see a hotel staff has walked straight into the room only to ask if I need any rooms service with that cunning smile on his face. The only thing that came to my mind was to brake this nose right off his face but I kept my manners and politely asked to leave. Trust me this is not it, it only gets worse from here. Last and final day of my stay,... what could possibly go wrong ......My flight was departing at 10:30 in the morning but before that due to some emergency I had to meet someone I left around 7:30am but before leaving i asked the person at the reception to keep the bill ready as I knew that it will take time and I would have to rush to the airport as soon as I come back (By the way airport is only 3kms from the hotel) the operator said it will not be necessary as it will hardly take 2 mins to generate the bill however I insisted him to do it anyways to be on the safer side. I came back around 9 am rushed to my room grabbed my bag and came downstairs only to find that he has not generated the bill I had to wait for another 15mins and then I handed over a bill for over 18,000/- (by the way the booking was done v for around 4500/- per night which was paid in full), when inspecting the bill I found that they have actually added the room charges accidently as the invoice clearly stated 4500.00 thrice as room charges when I questioned about it I was told that it was the charges of my mini bar consumption when I explained that there mini bar only had 1 can of beer in it and even if you charged 500rs each I would have to drink 36 cans to justify that bill, that�s when they realised that this might be an error at their end after long argument now i was given another invoice for 4500.00rs which now had only one transaction again stating "Room Charges" I was about to lose my temper when a lady took over and gave me my correct bill for about 4800.00 for all taxi service and breakfast that i took. All this costed me another 30mins of my precious time after all this [--] (Pardon my language) when I reached at the airport they closed the counter and i missed my flight and i had take a train come back to Delhi. You may be thinking this was the end to my misery. Here is the climax, half way through my 6hr train to Delhi I realised that while sleeping i kept my ancestral gold chain which i was wearing worth over 1.5laks on the bed and forgot to take it due to that chaos in the morning. i kept trying to call the hotel but due to bad reception i couldn�t get through once i was in Delhi i called them only to be informed that my room was checked and they couldn�t find it (Dear readers i wouldn�t have raised such serious allegation unless i was dead sure of where i left it) i am not saying that the hotel staff stole it but its either the staff or the next guest who took it. Frustrated and agonised i decided not to argue anymore wouldn�t recommend this hotel to anyone. Sorry i forgot to mention worst food ever. PS: Lucknow is a beautiful place with woulderful people will surly visit again just won�t stay at this hotel.

jagdish from Lucknow, India recommends this hotel Posted:  Room Quality: 5/5 Service Quality: 5/5 Dining Quality: 5/5 Cleanliness: 5/5

it was overall nice experience

  • Overall Rating

    • 3.5
    • The Piccadily Lucknow

      (based on 290 reviews)

  • TRAVELLER RATING

    • Terrible 12
    • Poor 19
    • Average 79
    • Very Good 123
    • Excellent 57
  • RATING SUMMARY

    • Location
      4.0
    • Sleep Quality
      4.0
    • Rooms
      4.0
    • Service
      4.0
    • Value
      3.5
    • Cleanliness
      4.0

Nothing special to remember Nothing special to remember

by Deepak A on February 16, 2017

Average experience..rooms are ok..location is not so great...not recommended for leisure trip..suitable for business travelers only..... although didn't face any problem during the stay....nothing special...

Worst experience of my life Worst experience of my life

by Decopride on February 9, 2017

Behaviour of staff: 1. During check out I called reception to send somebody to check out things. During bill payment call came to them from housekeeping that TV remote is missing. Manager immediately asked me to check my baggage. When I specifically told him to check under bed as I heard something falling in night. He conveyed this to staff but they reconfirmed that remote missing. Manager began preparing a deduction note and asked me to deposit money. I was ready to pay to clear this hassle but suddenly I asked him to come with me to room as I wanted to check personally. On arrival at room along with manager I found that remote was there. Seeing this manager started demanding explanation from their staff. They explained that they just found out below bed. I asked for GM to complain. He came and was very apologetic about he incident but it was all just to cover all this nonsense behaviour. 2. We had two rooms with double occupancy. Our four guests came and we asked for 8 no tea to be sent to our room. Room service refused that they can't send 8 tea. All this from a hotel claiming five star facilities while in fact they don't deserve even one star for their pathetic services. Sanjeev kansal

Family function Family function

by poddar2000 on February 7, 2017

We stayed for 2 days on 3rd n 4th Feb 17.. Ambience was nice WiFi working normal Breakfast was limited but was nice.. As. For vegetarian many option Spa was small but person who was to do job was good and charges also reasonable around 1500/60min Room furniture old types but space wise ok Overall neary by airport make. It more better..

Things are definitely looking up Things are definitely looking up

by sanjay_ska on February 4, 2017

I use Piccadily very often including for long stays. A little over a year back I was critical about a lot of facilities here. BUT I must admit - things are looking up and looking up in a great way. There is an all round improvement and a positive effort is certainly visible. The rooms have a better ambience. Housekeeping staff is very prompt. Laundry is amazing - almost personal service 24x7. The F&B staff are excellent now and their smiles make one more welcome to the restaurants. I also found in room dining excellent. The wifi has marginally improved but Piccadily needs to make this still better. But I will admit I see efforts going in the right direction. The cars used for airport pickup/ drop do need to be changed considering the amount charged. Remember that these make the first impression. Add new cars, keep them clean and well upholstered. And have your chauffeurs dressed up in good livery. They are a part of your hospitality team just as the cars are an extension of your hotel. The location is good being the closest star property to the airport. Keep up the good work

Wow Experience Wow Experience

by Prof. SN K on January 15, 2017

Excellent experience. Hotel is bang next to the Airport. Good food and ambience. Clean and well maintained ambience. Good and caring staff. Excellent wifi. Best part is that it is away from the hustle bustle of the city

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Demo Trip In wedding season ask the front desk to help you with a room away from the banquet halls though the rooms seem insulated okay.

by sanjay_ska on February 3, 2017

Demo Trip rooms on the back are silent

by Devendra S on October 21, 2016

Demo Trip All rooms are well appointed.

by Tushar_28081965 on July 21, 2016

Demo Trip pool side rooms are quieter and view is good.

by sk19602016 on June 9, 2016

Demo Trip Choose high to avoid street noise. And ask about good wifi rooms if its important for you

by sanjay_ska on April 24, 2016

HOTEL AMENITIES

  • Outdoors

  • Kids Pool
  • shuttle service (surcharge)
  • Transportation Service
  • Swimming pool
  • Outdoor Pool (all year)
  • Services

  • LCD / Projector
  • Babysitting or child care
  • Business center
  • Travel counter
  • Laundry facilities
  • Parking
  • WIFI
  • Front desk
  • Beauty Parlour
  • 24-Hour Front Desk
  • Wake up service/Alarm clock
  • Room service
  • Safety & Security

  • 24-Hour Security
  • General

  • Newspaper
  • Conference Room
  • Steam room
  • Food & Beverages

  • Coffee shop or cafe
  • Activities

  • Full Services Health Spa
  • Gym
  • Sauna
  • Media & Entertainment

  • Internet Access
  • Telephone
  • Dining

  • Restaurant

HOTEL POLICIES

  • Cancellation/ prepayment

    Cancellation and prepayment policies vary according to room type. Please check what room conditions may apply when selecting your room above.

  • The primary guest must be at least 18 years of age to check into this hotel.
  • As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
  • Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
  • In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple. Travelguru.com will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
  • All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
  • In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates.
  • Travelguru.com will not be responsible for any service issues at the hotel
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