We (Myself, wife and 3 yr son) booked for Delux Rooms (AC) for 2days. Did not expect too much due to reviews on TA. We did online booking and it was smooth. Called couple of days before reaching to confirm the booking. We drove from Bangalore to Mahabalipuram. Reached the property at around 1pm. The property is huge right on the ECR. It has a huge parking space. Reception was Ok and got the room in few minutes (no rush even on Republic day long weekend). They have a rugged buggy to ferry us to room. (Ground floor...237 I guess)
As soon as we entered the room it smelled as if it has not been opened since long, along with Phenyle smell. AC was manually switched on as we entered and no AC remote available. Bed had Ok mattress but the line was very dirty with stains and one was even torn. The blanket provided was very rough. The bath towel and small medimix soap arrived a while later. The towel was again dirty, moist and smelly.
The bathroom as very small (not more than 4ft*4ft) and shower was leaking. The wash basin outside bathroom was leaking too.
Room had TV but it had very bad reception. No Tea coffee machine. The swimming pool was OK, water was clean but definitely need constant supervision as it becomes deep (12ft) at ends so if you don't know swimming you need to be careful. Kids section with 4ft depth was there.
Restaurant is in middle of the property. They serve buffet lunch which is OK nothing great. More like home food. You can always order Al carte but it takes its own time. Price is reasonable. Rs 200 for 4 parota, curry and chiken 65. Breakfast was decent.
Night time the AC started leaking, The water from AC started falling on the headboard of bed and flowed through the room. Finally at one point we had to switch off AC and on the fan. In the night itself had to book some other resort for the next day and moved out.
Only positive about this place was, the room had a balcony and the view from the balcony was AWESOME. The beach is clean and quiet.
If you do not care about sound sleep and luxury then this is the place for you.
Right on the beach, Clear Sea View from rooms, Clean and comfortable bedding, Value for money, Food needs improvement, Lack of amenities
- Resort is right on the beach (Private beach!!! Yes!!!)
- Rooms have big french windows to get unobstructed sea view
- Clean linens, Comfortable beds, Clean bathroom and room
- Big rooms and bed
- Well maintained swimming pool
- Value for money
- Easy to reach
- Room service is available for food
- Quite big facility, Cultural park for photography
- No room service for food!!!
- Food needs a lift. More varieties to be included.
- Dinning room is big but spotted lot of flies.
- Spa is missing
- Lack of amenities.. just a swimming pool and beach side volleyball court
- No refrigerator in rooms
To start with I have stayed in this property 5 years back ans it was awesome, and offcourse the greatest benefit of this property is the location.
But NOW its in a pathetic state, this is a true example of how careless the maintenance and people are in this resort.
Check IN - I was surprised that any body getting in had to wait for atlease 3 hrs before you can get your room.. Wait it is not one of a case there were many such visitors int eh lobby, And guess what this was a common scene everyday.. Interesting fact is All of us had prior reservation!!!!
Room Status- YAKKKKK - I cannot write anything beyond...
Room Service - God ONLY knows what service means according to these guys who is in charge, becasue they dont care- You will get a coffee after repeated followups after 2 hrs that too COLD.. We had this experience straight 2 days.
So called Free Breakfast - OK cannot complain much given so worse all these things it was OK acceptable...
I am a person who will tolerate and accept, i there is out a problem, even I could t tolerate as they failed to deliver in all aspects.. Stay away
Tamilnadu Govt needs to rethink running such worthless hotels other than they are located in the best possible locations wherever they are!!!
Laslty EVEN the Beach is so spoiled we could t even step our feet into the water as it is contaminated so much( liteereally a layer of black particles are in teh shore uptto 20mts)...Not a hotel problem though
Beautiful Sea View
Private Beach to enjoy
A great place to relax in a cheap cost comparing to other resorts
Located on a big property
Restaurant serves good South Indian breakfast for free, but for other lunch and dinner items variety is limited and also a bit slow service.. Room service available..
Have many amenities like swimming pool, community hall, garden, children play area,volleyball court, sitting arrangements near sea beach
An extra attraction of it's own Sculpture Park..
Friendly behavior of staffs..
But some maintenance need to be improved which can makes this place great
As said in the title NEVER STAY HERE.The hotel is on a big property ,has many amenities and is on a good location.But here is the bad part.When we came they said they were cleaning the property and asked us to eat food. The restaurant was not well maintained and mosquitoes were flying everywhere. The food was ok.They made us wait 1-2 hours for getting keys.After that when they took us to our rooms.We had booked two double ac rooms .We were in for a shock. Instead of the cottages shown in the pictures we got a small green single room in the corner of the property . And the room was like this.
1. It was in the end of the property.
2. It was very small and dirty.
3.The geyser in one of the rooms was damaged and all the wires were hanging outside.
4 Bathrooms in both the room did not have a proper lock.
5.The lock on the door of one of the rooms was defective and did not lock properly.
6.There was no remote for air conditioning.When we asked the staff they told that there is no remote and the air conditioner just keeps running on low power.
7. The bedsheets were dirty.
8. Out of the two rooms we booked only one had a tv.The tv didn't even have a set top box or any channels.
9. Next to our rooms a group of people were doing a function and were dancing and singing madly .the resulting noise was very disturbing
10. When we asked the staff person about why the bedsheet was not clean the person was talking rudely and angrily.
Due to these conditions we checked out of this hotel and shifted to a hotel in chennai.This hotel was a big disappointment for a ttdc hotel and I recommend you to never stay in this place.