The Hotel asked for the booking voucher from travelguru from where I had booked it. Of course I had this in my bag, and I had to search for it before handing over this to the reception. Travelguru needs to ensure that they provide all the booking details (like I booked a Super Deluxe room, but they offered me a Standard room first, I then had to take the print out of what Super Deluxe room meant from the travelguru website, and then they had my room changed at night, What an inconvience it was!) If this is the quality of the booking that travelguru offers (like no information provided to the hotel where booked), I would not recommend booking from Travelguru itself! Also beware that in this hotel there is no AC, nor a heater. We need to pay Rs.150 extra per day to get a small heater, which takes 24 hours minumum to heat a room! Definately there are much better hotels in and around Manali, and I would not recommend this hotel for any couples! You will just regret the decision of booking this hotel if you are are couple and are planning for your stay here. Only noteworthy thing was the food quality is good, for all the rest, please ignore this place and book another one.