- Complimentary Wi-Fi Internet
Price for 1 Night
- Complimentary Wi-Fi Internet
Wed, 01 Mar – Thu, 02 Mar (1 Night) | 1 Room | 1 Guest
About our trip: We 3 were on a family pilgrimate trip to Kollur and Udupi and chosen this hotel as out transit acccommodation at Mangalore. Selection of hotel: Having no past experience, we selected this hotel based on reviews in Travelguru.com and tripadvisor.com for which we need not have to regret. Hotel experience: Ours was a one day stay and it was very comfortable. We selected a premium room based on review seen at Tripadvisor. The hotel is centrally located and very near to Mangalore railway station. We paid Rs. 20 for auto. The hotel is following 24 Hr checkout policy which is helpful for customers. Room was ready at our arrival and the reception staff was very friendly and co-operative. We could check in the room in just 5 minutes. The room was amazingly clean and spacious. My 5 year old child found enough space to run and play in the room. The bed, bed linen and pillows were perfectly clean. The room had a LCD TV with big screen, mini refrigerator and coffee/tea maker which were of much use to us. Bath room was very spacious, clean and having all accessories like shampoo, comb, soap, dental kit, shaving kit and towels. Bath room fittings were excellent and easy to operate. There was no bath tub but that made no difference as we hardly use it even if it is there. 24 Hr hot/ cold water was available. To be true, we found this bathroom much superior to many of the 4 or 5 star hotels we stayed in the past. Only shortcoming we observed was the lack of a hairdryer which would have been an icing on the cake. Food: We had buffet breakfast from the restaurant which was complimentary. There were 3-4 varieties of dishes mostly south indian. Food was not so excellent but not bad also. As we were on the move for whole day, we could not experience lunch/ dinner in the hotel. Other services: We availed taxi facility also from the hotel desk for our travel to Kollur and Udupi. The services and rates were very reasonable and transparent. The driver provided was friendly and experienced. Night stay: Our night stay in the hotel was very comfortable with no noise observed even though the room was facing main road. General: The hotel does not have a covered parking but have own open parking space for 5-6 vehicles. It did not matter us as we were not travelling in own car. Overall the experience was very nice and a pleasant surprise especially because we booked there with no previous experience. At the price what we paid, I am sure we received 200% returns. Plus points: Prominent location, Courteous and helpful staff, Neat, Clean and Spacious room with all necessary amenities. Same is the case of bathroom which needs special mentioning. Minus points: Food variety and taste needs improvement Suggestions for improvement: A Hair dryer in bathroom can be provided.
Stayed at the hotel for three days in Oct 2014. The hotel is located in the main area of Mangalore. The rooms were clean and well maintained. However the room for my parents turned out to be a different story. First the mixer tap in the bathroom came apart and the slats on the venetian blinds had gaps, hence no privacy. Other than that it was ok. The dining and breakfast was good. The food is fairly good. The room service is something that needs to be improved very much. Throughout our stay it looked like the staff were not interested in serving. Had to be told at least twice to get a work done. Bottom line : Good hotel, uninterested staff.
As follows: 1. Excellent Room and was clean. 2. Garlik Restaurant both Veg and Non Veg type both quality and rate is top class. I made it a point to eat food at hotel as much as I can 3. Staff was very considerate and helpful 4. One area of improvement can be system for taking orders in Room and they need to also open up Veg Garlik Restaurant for Room Service 5. I will surely recommend this hotel to others 6. I wish the hotel all the best
The hotel room was good and comfortablefor my family of 4. Clean. Good value for money. Food was good. Taxi charges were reasonable.
we have a comfortabe stay. excellent location.
(based on 90 reviews)
Very close to city. Clean place to stay. We took premium too, where we got complimentary water 1ltr, and complimentary breakfast. It allows 24 hour check in and the hotel management was helpful, accomodated for 2 extra hours, as well. Breakfast was simple with limited items but nice. Totally comfortable stay.
I have stayed with my family and in- laws. Booked two rooms. Key does not work. Had to call reception every time I needed to enter. Lot of mosquitoes in the rooms. Refused to give fruits or sandwich or anything when we had to leave prior breakfast , though breakfast is complimentary. Staff not courteous. Limited viewable channels in TV. No proper response from staff. Will not recommend this hotel to any one
Me and my wife stayed there for one night . Location is very easily accessible. The room was fine but there is too much lighting from outside coming in. Everything was well except they have provided with Twin bed but once asked then corrected it immediately, the key is not working and somebody has to open it every time using a manual key.
Stopped at Mangalore for a night at this hotel. It used to be a nice place once, for the price they charged... good food, airy clean simple air-conditioned rooms. However, this time was a let down.. though the food continues to be good, cleanliness was average the service quality was not up to the mark. There were confusions on the orders placed, and room service was inaccessible. Hot water was not available in the morning for a bath, and initially water itself in the bath was not available till we complained to the reception... One of our 2 rooms booked had an air conditioner which stopped functioning within an hour of settling down in the room and though we were told we would be moved into another room that never happened!! The same was attributed to shortage of staff apparently for dasara...truly a let fown, especially as we had always found the place good in earlier occasions... Archana , Bangalore
I wouldn't suggest this place for anybody to stay as it provides sub standard service. The reception of the hotel n managers were very arrogant. The food was routine and boring. It was an accommodation arranged by my company otherwise I would have never stayed there, not even looking back to come here again. Pathetic service experience.
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