After much replanning and rescheduling our team outing to Matheran took shape. Booking was done through their Mahim office, Manisha was very helpful. We drove down in our private vehicles to Dasturi, parked our cars and decided to walk up. We stuck to the track route as this way you can avoid the horses and hand carts and it's a safer less chaotic walk.
We had booked into Westend for a night, check in -12th, check out-13 th, one meal cycle included. The hotel is located about 20 mins from the Matheran station on the road after the Matheran police station.
Check in with Mr.Bijen was a smooth process and we checked into our family deluxe rooms. Each room had a double bed and a sofa that collapsed into a bed.
Rooms were high ceiling and roomy enough with an AC if you needed it. Bathrooms were spacious and had the basic toiletries of small soaps and shampoo sachets and towels along with hot water when required.
Rooms also had 2 bottles of water and a hot pot and tea- coffee to use.
We checked in dumped our bags and headed to Charlotte's lake,a 15 minute walk from the hotel after which we chose to ambitiously follow a hiking trail (not recommended for the faint hearted, senior folks and kids) and saw some spectacular views and points, returning back to the hotel for lunch. Post that, some TT and carrom and a 30 minute snooze later we headed out to Louisa point which I totally recommend and sunset point which for me was the worst point, crowded and just not worth it. We headed back to the market from sunset point picked up few things for an evening sundowner and headed back to the hotel for dinner.
Next morning we woke up and visited two other points including Rambaug, headed back to the hotel, showered and checked out to catch the toytrain back to Dasturi.
Lunch, dinner and breakfast were good, wholesome and value for money. There is a nice play area with slides, swings, trampoline etc for kids. Badminton ,TT and carrom and the pool for those who want to just laze around. Service was super, prompt and Bijen and his team ever so helpful. Will surely visit again and look forward to the same level of service. Thank you team Westend.
Excellent resort with beautiful rooms, British architect, nice big bed with huge clean toilet.First time saw double doors to each rooms. Nice seat out with relaxing chairs, have your evening drinks and watch the greenery all around.
Food is good, enjoyed the full package. First time had "Beetroot Halwa" a must try for all.
Only disappointment were the GAMES facilities, all were damaged, broken, needs attention to the games. The pool is crystal clear and well maintained.
Few days I visited this place and was fun to be here.We had booked 1 AC SUPER DELUXE ROOM. The room and bathroom were clean. Bathroom was congested and small.Room had complementary 2 drinking water bottles, 2 sachet shampoo, 2 small soaps, coffee tea bags.
This resort is around 1 km ahead of Matheran railway station, we walked and reached this place in 20 min. The check in process was smooth and didnt consume much time.
The propety has beautiful swimming pool (water was very cold), kids play area, 1 hammock, big lawn, spa, nice wide area for dining near swimming pool.
The hotel had arranged various events to keep its guests entertained in the evening. Karaoke, magic show, DJ , music, TT etc were available in evening post 7pm.The magic show was worth watching.
Coming to food, I still get the appetite to eat all their prepartion. They have wide spread of buffet in breakfast, lunch and dinner. Food was delicious and had lots of variety. Not a single dish disappointed us. They serve both Veg/Non veg food.
We availed their spa service too. They offered us 10% discount on foot reflexology. The staff was too good and the massage was very nice.
Cons: Small bathroom
Power cut in morning
Cold water in swimming pool
Overall it was a good experience. I would like to go there again , specially for their food. :-)
We along with my wife, we visited this place in month of August Weekend. It was suggested from on of my friend.
The place is in the heart of the Matheran especially near to Police Station. Its a nice walk from Matheran Gather Base point to this place. It takes almost 60-90 minutes if you come to this place at your speed.
Rooms are nice to stay. Clean rooms. yes as you will travel in matheran for Sight Seeing but staff is really taking efforts to keep hotel clean and tidy. Hot water is available 24X7 and 365 days. Staff is really good. Well mannered and Polite. Ambiance is also good.
Guest service is also good. Nice small but pleasant welcome area.
You will get nice buffet breakfast lunch and dinner. Sometimes monkeys will accompany you( dont worry not at your meal place:)
Its very near to Matheran Picnic points Echo Point, Louisa Point. Charlotte lake.
You will enjoy your stay. Its very nice to come along with family. Also you will get to arrange Horse Trips from the hotel or separately.
Westend Resort is little far from market and requires good amount of walk. There are number of resorts around. Horses are easily available outside resort, though it could difficult to reach in night.
Check-in was hassle free. Resort amenities like child payarea, pool, game zone etc was maintained very well. Resort also organize events in evening and then DJ. One can enjoy the evening without even going to market. Trees and plants are maintained very well.
Rooms were very clean and basic utilities were provided. Room service was good too. I expect room(specially bathroom) to be little bigger.
Restaurant are is nicely maintained surrounding pool. Food is good though service is very slow. Price is not too high.
Overall very good experience, you really feel like a resort in jungle. Beaware of monkey though!!!