1. Check in was smooth. However lift of the hotel is in bad shape. Sometime it works time it does not. It is basically a small shoping complex( not functional yet) where some rooms are available as hotel room. 2. Amenities: There is one room and attached bathroom. Sizes are moderate. I found that shower was not working and tap of the bathroom was faulty (pic attached). There is no power back up for AC.Whenever power goes off your room will become hot (expect 3 4 times in a day). 3. Location: It is somewhere inbetween mathura and vrindavan. You will not be able to find any ola ride from here. Transportation is a problem. If you are not coming with your own vehicle then you are in trouble. There is nothing in walking distance form the hotel not even a tea shop. If you are visiting with your family then better get a hotel in mathura. 4. Complementary breakfast: First day we got puri with aloo Sabzi. It was difficult to find any aaloo in the gravy. If you ask for more puri and sabzi you have to pay extra. 5. Water: Ground water here is pathetic. Even if you swallow little water during bath , you will feel the bad taste. For drinking , you have to purchase mineral water. Hotel staff will tell you that there is no RO water available. When I complained to Oyo regarding this, I was threatened by hotel personnel that I will not be provided a single drop of water during my whole stay. I also saw the hotel staff yelling at other guest when he was complaining about AC not working. 6. Professionalism: Always ask for the room service service bill. I saved my 80 Rs when I asked for the breakup of my bill. Check the Summation in bill also. 7. As per oyo This hotel is a premium category hotel. Hotel rating is 4.3/5 rating (pic attached) . Actually this is also a fraud. When you go for check out they will ask you to give your mobile to them and show them the oyo booking through oyo app. When they have your mobile. They will check you out onlune and then in your mobile they will rate themselves 5 star and handover your mobile to you. This is how they are getting themselves 5 star. For all those who are Booking in this hotel " May God help you"