It is really a nice place to stay when ever you plan a trip to Mount Abu.
I stayed there with my family for 4 nights along with my 2 daughters, and i never find any days odd, every day seems a lovely and nice experience. Staff members are very cooperative . Their restaurant service was perfectly fine which can match with a 5 star property and buffet breakfast was really great every day you have new plate.
Location of this hotel is very good, you can reach any of the tourist location easily.
Finally i give my full mark to his all staff members for their extended hospitality and memorable service.
Nice property, nice location, very good staff and services. Thanks to trip advisor, we got two rooms at very reasonable rate with private balcony. The hotel staff is very good. Location is far better then other high quality hotels in mount abu. Overall recommended to every one.
Its a great place to stay.... Staff were friendly caring and pleasant, starting from the reception. Meals are very good and delicious...specially mr. Bharat hk department very helpful... tnk u guys make my stay comfort..
We have visited mt abu for many times, at least twice a year since last 5-6 years. We used to stay at Silveroak hotel, this time I thought to try something else for a change, and after reading lot of reviews and seeing pics I finalized Palanpur Palace. The location is good, somehow we did not get rooms with view and that was ok as it was weekend.
Food was a big down, the first day we tried aloo paratha, which is being common dish across india chances of having it bad in taste are low, and in such a hotel, very low, but they were one of the worst we had.
Next day, in the breakfast, we found a cockroach, there was no one to attend, I tried calling up waiter 3 times, he came after few minutes, took our plates and vanished, didnt say a word. I was looking for any manager around, but no one was there, being it a Sunday morning, more than 20 persons having breakfast, still no one around.
I went to reception and talked about the incident, they apologized, and took me to manager's cabin, he said sorry for the negligence and would take care of this, offered me a better room if we wished to stay a night longer, but we just cant.
I agree such things happen, we have faced it earlier at many places, but always there were someone to attend and solve the issue. Other food items were also worst, idlis were uncooked, bananas were not even eatable. We had 2 more couple with us, they did not have breakfast included, so they paid over 1k just to have bread butter :)
And along with this, the another trouble was, bathroom had a very bad smell, we thought it might be due to monsoon, but we cant expect from such a hotel.
Rooms were spacious and clean though.
Will definitely not go again there, and I wish they take care of these things, manager was quite polite, but not sure how was their staff.
Oh, What A Lovely Property in Eco Friendly Zone.. Grand enterence with Big Garden.. Luxurious Rooms to Feel like Prince or Princess!!
Neat, Clean Hotel & Very Spacious for Kids to Play, Run, Fun
Lovely Views or Angeles for Photography.. Staff is Polite & Humble
Just missed Swimming Pool & Bar if required